Describing the Order Distribution Infrastructure

Objectives

After completing this lesson, you will be able to:
  • Describe the Order Distribution Infrastructure
  • Explain the Fulfillment Monitor
  • Describe the Customizing of the order infrastructure

Business Example: Order Distribution Infrastructure

After submitting your Subscription Contract, you need to check the Document Distribution – Order Fulfillment.

Order Distribution Infrastructure

The image describes the Order Distribution Infrastructure (ODI) and its functions, including controlling actions for subscription fulfillment and offering customizable document distribution. It also outlines the Data Model framework, which supports customizable distribution, schema implementation, and delayed distribution.
A flowchart illustrating the SAP S/4HANA Service Order Management (SOM) process, detailing steps from submitting a subscription order to activating a provider contract, including order distribution, service activation, and integration with convergent invoicing and charging systems.

In this Order Distribution Overview (ODI) overview, you see the different ODI steps with Schemas assigned to the Subscription Order and Subscription Contract. The results of the steps in the outcome are marked below. While submitting a Subscription Order, a one off BIT is send to the Convergent Invoicing (CI). The Subscription Contract ODI triggers a contract in Contract Accounts Receivable and Payable (FI-CA) and Convergent Charging (SAP CC).

A table displaying various schemas, step types, and categories related to subscription orders and contract activations/deactivations. Each row details specific actions and their corresponding codes.

This table shows the ODI Schemas, Step Types, and Categories. All information is located within the Customizing of the Order Distribution.

Further details:

Document Distribution Step Category
The document distribution step category is a general categorization of distribution step types. It's used to group a bundle of single distribution steps that must be processed together at a certain status of the document, for example, contract activation.
Document Distribution Step Type
A document distribution step type defines a single distribution step within the document distribution. The distribution step type should describe a single distribution function, for example, sending a notification message to one external system.
Document Distribution Schema
The document distribution schema bundles several distribution step types into document distribution schema steps. Each distribution step within a schema can have an individual description (which is visualized in the end user UI) and is linked to a distribution step type. It is possible to define the same distribution step type multiple times within a schema using different distribution step IDs.
A table outlines the schema PCAL for Subscription Contract with Allowances, detailing step types such as ALLW, CCMU, PCEA, PCED, PCOF, PCWA, and PCWD, along with their respective categories and descriptions. Categories include Subscription Contract Activation, Update, Deactivation, and waiting states.

This table shows the ODI Schemas, step types, and categories. All information is located within the Customizing of the Order Distribution.

The Fulfillment Monitor

Screenshot showing the Fulfillment Status section in a Subscription Contract, linked to the Fulfillment Monitor, detailing the steps and messages related to item fulfillment.

In the Subscription Contract, the Fulfillment Status of the contract is shown. It shows up the Order Distribution (ODI) steps that must proceed for the contract creation. Over the Fulfillment Monitor, detailed step information is located. The navigation takes place over the fulfillment status.

Customization of the Order Distribution Infrastructure

The image shows the navigation path for customizing document distribution in a software system: Service → Transactions → Settings for Subscription Transactions → Document Distribution. It highlights the options to execute reports for document distribution steps and define settings for document distribution, including schema definition and steps.

Settings for document distribution can be done in IMG ServiceTransactionsSettings for Subscription TransactionsDocument Distribution.

Detailed explanations for the single elements of document distribution can be found in the IMG documentation and the F1 helps of the single fields.

The IMG entry, Execute Report for Open and Scheduled Document Distribution Steps, points to the report that can be used to trigger asynchronous Order Distribution Infrastructure (ODI) steps.

Early Distribution
For a subscription contract with a future activation date, the distribution of the contract is typically executed only on the activation date. In certain cases, it may be required that the contract be distributed at the time of creation itself, such as when revenue accounting and reporting is involved. This can be reached by an early distribution scenario.
Directly After Creation
  • Step PCER (Call Message for Early Distribution) of category P0 is executed.

    Create only a Contract Accounts Receivable and Payable (FI-CA) provider contract, no Convergent Charging (CC) provider contract.

  • Step PCWA (Wait for Activation) of category P0 is scheduled.

    Default setting is scheduled date = contract activation date (ISTCONTSRTTS).

On Contract Activation Date
  • Step PCWA (Wait for activation) of category P0 is processed by the batch report CRM_ISX_MSG_START_PLANNED, which results in the start of processing of category P1 steps.
  • Step PCEA (Call FICA message contract activation) of category P1 is executed; update FI-CA provider contract and create CC provider contract.
The image shows SAP configuration screens for defining schema steps in document distribution, highlighting the need to configure an additional distribution step PCER with category P0 for early distribution. The navigation path in SPRO is also provided for setting up these configurations.

Use Customizing to set up for the early distribution.

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