Describing the Product Modelling in an Overview

Objectives

After completing this lesson, you will be able to:
  • Explain product modeling
  • Describe product master data views

Business Example: Product Modeling

You're a product manager in Sales Organization 1010 Cloud4You. A new subscription cloud product for data storage is launched on 01.01.2020. You're required to design the new data storage product with the following name: SCR_DATA_STORAGE. The product includes a recurring price component and a usage price component.

Product Modeling

The image is a flowchart titled Subscription Order Management, divided into six columns representing different stages or components: Product Modelling, Order Capture, Order Distribution, Contract Change Processes, B2B Features, and Solution Quote and Business Portfolio. Each column lists specific tasks or functions related to its stage.

The process step product modeling outlines the functions of: modeling bundles (including products, projects, recurring and one-time services, and usage charges), defining prices for recurring fees, products, and one-time services, mapping usage charges with cross-catalog mapping, defining and processing allowances, and applying combination rules with variant configuration.

The image categorizes products into Recurring Subscriptions, Usage-based Subscriptions, One-Off Charges, and Physical Goods, with examples for each. It also shows that these products can be bundled into offerings like Christmas Package, Silver Bundle, and Cloud Subscription XL.

Subscription orders support different kinds of products:

Subscription products

Subscription products can be used to subscribe to a service. Fees and charges can be managed in different ways.

  • There are usage-based subscriptions for consumption-based pricing models for which the pricing is defined in SAP Convergent Charging.
  • There can also be products, which shall be billed on a regular basis, for example, monthly, the recurring subscriptions.
  • There can also be one-time fees, for example, one-off charges like an activation fee for a contract.

All these subscription products are billed in SAP Convergent Invoicing as billable items. Billing documents are either being created directly in SAP Convergent Invoicing (recurring fees), being sent from Subscription Order Management (SOM) (one-off charges), or being sent from SAP Convergent Charging (usage based).

Physical goods

Physical goods can be treated as sales items, resulting in an SD sales order to support logistical processes, such as delivery or goods issue.

Bundles

Bundles can combine different kinds of products, to be sold in a bunch and to offer a specific process for the single bundle components. Bundles can be sales packages but also subscription products.

A diagram explains the characteristics of a Material Master/Product, including its types, configurability, sales attributes, pricing, inventory, order needs, and service capability, with industry examples such as activation fees, notebook sales, insurance fees, CPU usage charges, and installation services.

All kinds of Material Masters are maintained in the Fiori Manage Product Master Data app. The initial setup always requires a Product type to indicate the business scenario. In the meaning of SOM, most materials are Subscription Products.

Subscription Product Definition

The image describes a subscription product in SAP S/4HANA, detailing its attributes, settings, and relevance for recurring or usage fee rating, with industry examples including software license fees and cloud selection services.

A subscription product provides specific attributes and settings required for capturing subscription orders and contracts. These result in provider contracts in Contract Accounts Receivable and Payable (FI-CA) and SAP Convergent Charging. These include terms of duration, billing cycles, discounts, and charges, among other core attributes, using the subscription product.

The subscription product is modeled with SAP S/4HANA product master and specifies certain subscription-specific attributes within the product master, such as terms of duration, billing cycles, and resource assignment schema.

In addition, the product master is defined by its subscription product-specific data, like cross-catalog mapping or discounts and charges.

Due to this extension, you require three apps while modeling subscription products.

These applications are available from the SAP Fiori Launchpad.

Features:

  • Display subscription-specific product data in the Manage Subscription-Specific Data SAP Fiori app.
  • Navigate to Product Master from the Search Result List.
  • Navigate to Mapping and Range Tables.
  • Enable a subscription product to support charge plan activation and external objects, discount/charge activation, and parameter values, based on characteristics.
  • Manage allowances.
The image depicts the components of Product Master Data, including Product Model, Subscription specific Data, Cross Catalog Mapping, CC Tables, and Variant Configuration, each with a brief description of their functions. These components define attributes, capture subscription orders, map product catalogs, determine usage prices, and configure products in SAP systems.

With product models, it's possible to configure a product so that it allows the user/customer to choose from a number of options when ordering the product:

  • The product contains a number of characteristics (attributes).
  • The user / customer chooses a value for each characteristic.
  • Some characteristic values can also be selected automatically by predefined rules.
  • Product components are selected automatically by rules, based on the chosen characteristic values.
  • The product contains a number of characteristics (attributes).
  • The user/customer chooses a value for each characteristic.
  • Some characteristic values can also be selected automatically by predefined rules.
  • Product components are selected automatically by rules, based on the chosen characteristic values.

All products can have bundle components allocated to them:

  • Less commercial relevance, more driven by technical or process requirements.
  • Can have complex conditions (including Business Rule Framework (BRF), allowing process and/or configuration dependencies) and generation rules are possible.
  • Often straightforward generation, but optional or alternative components are also possible.
  • Dependent components usually do not become part of the Subscription contract.
  • Usually appear on the lowest hierarchy level of a complex package.

Technical Resources are the (typically unique) identifiers of a contract that are used in SAP CC to identify the contract for rating and charging.

In the product, an assignment schema is assigned. The assignment schema contains one or more technical resource types. For example, one phone number and one SIM card ID.

Cross-Catalog Mapping is the mechanism to integrate the pricing algorithm, defined in the rating catalog, with the commercial product.

Product Master Data Views

The image illustrates the process of creating and configuring a subscription product in SAP, starting from accessing the Fiori Launchpad to managing product master data and subscription-specific data, and finally using it in subscription orders and contracts. Key steps include creating the product master, configuring the subscription product, and assigning discounts and charges.

To maintain a subscription product, it must be first created in the product master, using the Manage Product Master Data app. This subscription product is then extended by its subscription product-specific data, using the Manage Subscription Product-Specific Data app.

Flowchart illustrating the structure of General Subscription Data in SAP S/4HANA Product Master, detailing sections such as Basic Data, Texts, Attachments, Distribution Chains, Sales, Classification, and Configuration, with specific subscription details like Contract Duration, Contract Extension, and Billing Cycle.

In SAP S/4HANA, only the product master, also known as the material master, is used to maintain central product data. In addition, attributes like cross-catalog mapping, or discounts and charges are maintained in their own application.

From SOM 2021 FPS00 onwards, the resource assignment schema has moved from the product master to the subscription product-specific data.

The image outlines the pricing structure for a cloud selection service, including base fees, surcharges for different SLA levels, license fees, activation fees, and change fees. It also mentions the product types and where to manage the subscription data in SAP S/4HANA.

Example of a product structure:

In this case, a bundle is the container for each product. The first step to Create the Cloud Selection Service is to maintain the material master with the Manage Product Master Data app. The same for the activation fee, the change fee, and the licences.

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