Replicating a Business Partner

In this lesson, we replicate an account from SAP S/4HANA to SAP Sales and Service Cloud and view the result. During the review, we touch on some monitoring capabilities of the systems. This is explained in more detail in the next unit.

The following demonstration shows you how to replicate a single account from SAP S/4HANA to SAP Sales and Service Cloud, which is a good approach for a smoke test to verify that all integration settings, code list mappings, and so on, work.

The demonstration covers the following steps:

1. Open transaction DRFOUT
2. Choose Replication Model: This name depends on your settings. The logical system name is often used for that.
3. Choose Outbound Implementation: 986_3 is the identifier of the outbound implementation for sending business partners including relationships via web services.
4. Maintain Manual Replication Filter Criteria and select a single business partner. In our demonstration environment, customer C650-A00 is used.
5. Execute the replication by selecting the icon in the upper-left corner or by pressing F8.

The login transaction DRFOUT only states that messages were created. It does not state if the messages were sent successfully to SAP Cloud Integration or SAP Sales and Service Cloud.

To ensure that the message was successfully sent, go to transaction SRT_MONI, search for the respective outbound message, and make sure that the Processing Status shows Delivered (green).

Finally, ensure that the message arrived successfully in SAP Sales and Service Cloud by navigating to the Web Service Message Monitor. If the message is processed successfully, then view the created business partner in the Customers work center.