In this e-learning course, you will learn how to integrate SAP S/4HANA with SAP Sales and Service Cloud Version 2 using Cloud Integration. The course covers both the technical and functional settings required to establish communication between the systems and explains how to replicate master data from SAP S/4HANA to the cloud solutions, supported by a variety of demonstrations.
The sample integration scenarios include replicating Products (Materials) and Business Partners, along with their Relationships, from SAP S/4HANA to SAP Sales and Service Cloud Version 2. The Business Partner scenario includes a confirmation message back to SAP S/4HANA to enable key management on the S/4HANA side, which is equivalent to the External ID Mapping feature in SAP Sales and Service Cloud Version 2.
These scenarios serve to further highlight dependencies on other objects and system configurations, such as code lists and value mappings, and demonstrate how to maintain them either manually or by utilizing additional integration capabilities.
This e-learning assumes that SAP S/4HANA is an existing system and that SAP Sales and Service Cloud Version 2 is being introduced into the landscape. Based on this assumption, SAP S/4HANA serves as the leading system, requiring SAP Sales and Service Cloud Version 2 to adapt to its settings.