Describing the Procurement of Services in SAP S/4HANA

Objective

After completing this lesson, you will be able to identify the procurement of services process in SAP S/4HANA.

Services in Procurement in SAP S/4HANA Description

As with the procurement of materials, a purchase document for services can be created manually or with reference to a purchase requisition. ​

When generating a purchase document for services, you have two choices:​

  • Utilize a material master record for the lean service, indicating that a dedicated material master record has been established for the service.​
  • Provide in a text field a brief explanation of the service at the item level with material group, account assignment category.

List of Terms Relevant Specific for Services Procurement

Material Group:

A material group is a tool used to organize and categorize various materials or services based on their shared attributes and then assign them to a specific material group.

The purpose of a material group is to classify materials for reporting, classification, and authorization purposes. It can be used to limit the scope of analyses and to systematically search for material master records using matchcodes.

Account Assignment Category:

Is used to categorize the type of account (cost center, asset, etc.) that the cost will be assigned to when it incurs.​

Limit Item:

Is a special procurement item that sets a pre-determined financial limit for certain procurement services. This is often used for services where the total cost cannot be specified exactly in advance. This may include service contracts, maintenance work, or similar operations. A limit item doesn't specify a particular service specification or quantity at a given price, but rather set a maximum budget or limit for the procurement activities.

Service Entry Sheet:

It refers to a document that confirms services were rendered by a vendor as per purchase order. This document specifies the quantity, price and delivery details of the service provided. It represents an official confirmation of services rendered, a crucial step before payments. It is part of the process of Service Procurement in SAP.

Item Category:

Defines the characteristics of an item and how it behaves in the procurement process. It provides information about the procurement or consumption of a material, availability check, pricing, or whether a material is manufactured or procured.​

Services Procurement Process in SAP S/4HANA

The scope item 22Z (Scope items are standard SAP best practice scenarios) contains the creation and approval of purchase orders for services. This process can also be triggered via the creation of a purchase requisition, which is later converted to a purchase order. The service fulfillment can be steered and monitored with the service entry sheet. Afterwards, the invoicing process is triggered.​

The scope item comprises standard as well as limit items, and can be conducted with different optional steps.​

​Key Process Flow​

  • Manage model product specification​
  • Manage purchase requisitions​
  • Manage purchase orders​
  • Manage service entry sheets​
  • Manage invoices​

​Business Benefits​

  • Provide efficient and cost-effective streamlined procurement processes​
  • Ensure highly automated processes for the procurement of service​
  • Reduce manual effort greatly​
  • Monitor the service fulfillment in real time​
  • Monitor purchase order items with analytical list page​

Play the video to see the overview of the services procurement process in SAP S/4HANA.

Scenario for PO Creation based on a Contract with Item Hierarchies

You can record contract limits if there is a contract in the purchase order and select a contract item in the service entry sheet. The price per unit for each limit item is determined by the contract for limit.​

On creation of a purchase order for unplanned services, the user can assign a contract as a source of supply for a limit item.​

While confirming the services in a service entry sheet, the user has the ability to select a free-text service item from the contract that has been assigned in the purchase order.​

You can add multiple service entry sheet items from a purchase order or purchase contract. The basic details for the selected items are then automatically entered in the service entry sheet.​

Instead of manually entering the details of service entry sheet items individually, you can add multiple items at once based on either the reference purchase order or purchase contract. The basic details for the selected items are then automatically entered in the service entry sheet. If a service was completed, you can indicate that a service entry sheet item is the last item for the referenced purchase order item. ​

Once the service entry sheet has been approved by an authorized person, a goods receipt document is created by the system and a corresponding invoice can be created, checked, and posted.

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