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Identifying Key Capabilities of SAP Solutions for the High Tech Industry

<div id="content"><p tabindex="0">In this video you will look at the business capabilities of SAP for the High Tech industry in more detail.</p><div class="note"><div class="noteTitle"><span class="noteIcon"><img title="Note" src="/icons/note.svg"></span><span class="noteTitleText">Note</span></div><div class="noteBody">SAP employees and official SAP Partners can download <a target="_blank" href="https://dam.sap.com/mac/u/a/mq4LjbZ?rc=10&amp;doi=SAP962194">the slide deck</a>.</div></div><div class="kalturaVideoLessonWrapper"><div aria-label="" class="kalturaVideoLessonContainer" data-testid="video" id="1_57uiqgwk"></div></div><div class="parentsection"><div class="section"><div tabindex="0"><h3>Lesson Summary</h3></div><ul style="list-style-type:disc"><li tabindex="0"><strong>SAP Portfolio Essentials</strong>: The SAP portfolio, led by SAP S/4HANA Cloud Public Edition, offers robust financial and commercial operations support. It streamlines the entire commercial value chain, from designing offerings to managing billing and compliance.</li><li tabindex="0"><strong>Streamlined Commercial Processes</strong>: With SAP S/4HANA Cloud Public Edition, software providers can enjoy enhanced sales visibility, customized offerings, and flexible subscription management. This ensures efficient, adaptable operations and high customer satisfaction.</li><li tabindex="0"><strong>Scalable Financial Management</strong>: SAP S/4HANA Cloud Public Edition enhances financial operations, automating receivables, cash flow management, and risk assessment. It ensures compliance and provides insights for strategic planning, supporting swift and boundless growth.</li></ul></div></div></div>

Key SAP Solutions

<div id="content"><p tabindex="0">You can find more learning assets on the <a target="_blank" href="https://learning.sap.com/browse/industries">Industry Learning Pages on learning.sap.com</a>.</p><p tabindex="0">SAP employees and official SAP partners can access the following extra resources:</p><ul style="list-style-type:disc"><li tabindex="0"><a target="_blank" href="https://dam.sap.com/mac/app/p/pdf/asset/preview/mq4LjbZ?ltr=a&amp;rc=68&amp;doi=SAP962194">Mid-market GROW deck</a></li><li tabindex="0"><a target="_blank" href="https://dam.sap.com/mac/app/p/pdf/asset/preview/gokQiw9?ltr=a&amp;rc=68&amp;doi=SAP1035557">RISE with SAP industry extension slides</a></li><li tabindex="0"><a target="_blank" href="https://content-discovery.int.sap/explore?mediaTypeIds=IVJ&amp;categoryItemIds=industry_141065692368283635970801">Industry value journeys</a></li></ul></div>

Related Resources

Introducing the High Tech Industry

<p>SAP provides various solutions tailored to meet the needs of high-tech service C-level stakeholders. These solutions offer key benefits such as:1. Real-time insights enabling better management of business profitability.2. Implementation of best practices to drive business value.3. Support for evolving business models and future expansion.SAP's comprehensive platform supports the current and future needs of high-tech service companies, ensuring scalability and adaptability as they grow and transform.</p>

Identifying Key SAP Solutions for High Tech Services

Welcome to the second part of this session. This part is based on SAP S4/HANA Public Cloud designed for software providers looking to enhance their financial and commercial operations. Let's explore how SAP empowers software providers to grow and adapt in the dynamic market landscape. With the SAP portfolio for software providers with SAP S4/HANA Public Cloud in the center, we can offer a financial and commercial operations backbone for our customers that covers their key priorities of the commercial value chain. When we look at these four areas, they create a seamless integrated process. It starts with the ability to flexibly design the offering and its monetization model. Second, once a customer licenses or subscribes to an offering, the delivery of the different elements either it be digital access, physical shipment, services or project implementation services need to be orchestrated, delivered and provisioned to the customer, securing that the customer gets access to the software or service in time. In parallel, there is a need to build a customer based on the monetization model and manage-related revenue recognition requirements. Furthermore, the management of lifetime changes to the contract, subscription or entitlements need to be handled. While securing that the customer is satisfied and renews its subscription and utilizes potential upsell opportunities, and software provider companies finally need to manage the underlying financials and risks in an integrated and compliant way. With this end-to-end integrated process software providers can run their current business profitably. And perhaps even more importantly, they can grow as fast as they choose to. They can expand into new regions, add new services, and handle their offers and business models flexibly. With the SAP portfolio for software providers with SAP S4/HANA Public Cloud in the center, we can offer a financial and commercial operations backbone for our customers that covers their key priorities of the commercial value chain. When we look at these four areas, they create a seamless integrated process. It starts with the ability to flexibly design the offering and its monetization model. Second, once a customer licenses or subscribes to an offering, the delivery of the different elements either it be digital access, physical shipment, services or project implementation, services need to be orchestrated, delivered and provision to the customer, securing that the customer gets access to the software or service in time. In parallel, there is a need to build a customer based on the monetization model and manage related revenue recognition requirements. Furthermore, the management of lifetime changes to the contract, subscription or entitlements need to be handled. While securing that the customer is satisfied and renews its subscription and utilizes potential upsell opportunities. and software provider companies finally need to manage the underlying financials and risks in an integrated and compliant way. With this end-to-end integrated process software providers can run their current business profitably. And perhaps even more importantly, they can grow as fast as they choose to. They can expand into new regions, add new services, and handle their offers and business models flexibly. They can grow without limits. Next we will have a more indebted look at the four key pillars in the value chain. Offer and sell processes support the creation and sales of the best-fitting offering to the customer. It is critical that software providers can set up their offers depending on their needs, while at the same time secure a profitable and automated operational execution. With SAP S4/HANA and integrated additional SAP solutions, companies can achieve transparency for the sales force between the opportunity and order process to know where deals are standing. When highly personalized offerings and quotes are required, these capabilities could be provided with SAP CPQ,  configure, price, and quote. And SAP S4/HANA Public Cloud with the integrated capabilities for subscription and entitlement management support the flexible setup of offering and pricing. Either it be licenses, subscriptions or consumption-based models, as well as any combinations between. After a deal was closed, companies need to secure that the services are delivered and fulfilled. The solution order triggers adjacent fulfillment process within SAP S4/HANA public cloud like service orders, service contracts, projects or subscriptions, and provides transparency through process monitoring, including support for exception, handle it. With the integration to SAP entitlement management, the link between the commercial world of contracts, subscriptions, subscriptions, and the downstream fulfillment execution like software provisioning can be achieved in a transparent and automated way. While companies try to grow through new business models, we are supporting them with support for advanced business models like consumption-based billing. If collection and cleaning of usage data from multiple data streams is required, respective capabilities can be added with capabilities from our partner digital route. While companies growing, they are missing to properly manage their entitlements with SAP Entitlement management, we provide respective capabilities which prevent revenue leakage and allow automatic notifications of overusage, as well as sales alerts of additional revenue possibilities throughout the lifecycle. In addition to the fulfillment and delivery process, the commercial processes need to be managed continuously in the background. This includes that an invoice creation in a compliant and recurring way, with SAP subscription billing various subscription model can be rated and charged. SAP S4/HANA Public Cloud takes care of the invoices and provides capabilities to manage related receivables and cash process in an automated way. This also includes flexible revenue recognition complying with revenue recognition standards like US GAAP or IFRS. Furthermore, companies get support to continuously monitor which  offerings are profitable and where adjustments need to be made. For further growth support, SAP S4/HANA Public Cloud provides capabilities to create one single invoice, covering different value streams like service, software, and hardware. For partner offerings, capabilities are provide which allow automated and compliant partner settlements like royalties. And if business model needs to handle high volumes in a business-to-consumer environment additional capabilities can be added that provide a high degree of automation and granularity in invoicing and cash management. And finally, as fourth pillar, SAP S4/HANA Public Cloud provides support for the finance processes across the software provider company which includes automation of receivables management, insights and control over cash flow, liquidity and risk management, securing that the company stays compliant and reduces risk. Furthermore, when growing the business, SAP S4/HANA Public Cloud provides capabilities to do the financial planning and do controlling while executing the organizational strategy. And it helps to achieve a higher automation while securing financial insights and close books in a compliant way with less costs and efforts. To help customers experience the benefits of SAP S4/HANA Cloud Public Edition, we offer product tours as well as free trials. It provides solution highlights across a broad range of processes with complementary content. We also have a sales play available to help you talk about this solution with customers. You'll find a link at the end of this e-learning session. The sales play includes a customer profile, business goals, and pain points, as well as deal size, positioning, and customer references. We also share competitor information and we highlight key partner solutions for our industry. To summarize, grow with SAP for software provider's support. 1. Customer to build a solid commercial backbone for high automation and support for their growth ambitions, addressing needs of various C-level stakeholders. 2. Real-time insights make it possible to manage the business profitability across the organization. 3. Reconfigured best practices quickly add value to the business. 4. As companies grow and adopt new business models, they can rely on a business platform that supports their current and future needs. This wraps up session 2. Thank you for watching.