This video will equip you with the knowledge and tools to transform products, services, and IT operations while staying competitive. We will cover key trends shaping the Professional Services industry and SAP's best-of-suite solutions for the Professional Services industry value chain.
Note
SAP employees and official SAP Partners can download the slide deck.
Summary
- Industry Overview and Challenges: Professional services firms, like consulting and IT companies, offer specialized skills but face challenges such as fragmented systems, talent scarcity, and the need for remote, cost-effective service delivery.
- Growth and Innovation Needs: Companies aim to expand geographically and adopt the Everything-as-a-Service model, seeking innovative ways to bundle services and products, often hindered by outdated technology.
- SAP Solutions and Support: SAP provides solutions to tackle industry challenges, helping firms optimize resources, manage data efficiently, and support growth ambitions with modern technology.
- Customer Expectations and Success: Clients demand quick, efficient solutions and high-quality service. SAP assists firms in meeting these expectations through customer profiles, competitive analysis, and tailored business solutions.