Preparing for the Project Team Interviews

Objectives

After completing this lesson, you will be able to:
  • Understand the end-to-end process of the project team learning needs analysis (LNA)
  • Determine what activities are involved in the project team LNA process

The Project Team Learning Needs Analysis

Project Team Learning Needs Analysis (LNA)

The project team learning needs analysis (LNA) defines the learning needs for core members of IT and the project team, to propose learning paths for them to follow.  

The enablement lead identifies standard courses from the SAP curriculum and SAP Learning Hub content relevant for the SAP project team workstreams.

It is important for the project team to receive adequate enablement, to build their knowledge and understanding of the SAP solution. This helps to facilitate informed decisions during the design and build phases of the project and into business as usual (after the project goes live). For example, the core SAP project team should have sufficient knowledge to maximize their involvement in the fit-to-standard workshops. Thus, they will more effectively implement solutions that align with the project’s goals and overall business objectives.

LNA for Project from left to right 1. initial research and setup interviews. 2. Interviews. 3. Project review of the LNA report. 1, 2 and 3 feeding into outcomes which are Sap learning hub and sap courses and also book and attend project team training

The LNA delivery steps consist of:

The LNA Delivery steps top to bottom. Initial research and setup interviews. Conduct interviews. Project review of LNA report and finally book and attend project team meeting

Initial research and setup interviews

Firstly, the enablement lead must carefully time the project team LNA, to ensure sufficient time to identify the key stakeholders to interview and arrange training. For example, in the 4S project, Grace checks when the fit-to-standard workshops are scheduled.

Then, the lead should review the project plan to make it clear when the LNA interviews and project team training must occur, to maximise efficiency in the project.

It is important that the learning required for each project workstream is aligned to the project scope. Review the project scope documents to determine the different functional project workstreams.  Creating project team learning paths per workstream will provide a clear view of what enablement is required.

Conduct interviews

The enablement lead then schedules and conducts the interviews with specific project workstream leads, to review the suggested courses to attend and self-study enablement content to complete.

Project review of the LNA report

Once all the interviews have been conducted and the curricula confirmed by the workstream leads, the LNA report can be finalized and shared with the project team for review and approval. The LNA report should outline the knowledge gaps and recommended learning path for target groups, including the selected SAP training courses and delivery methods.

Book and attend project team training

When the LNA report has been approved, the enablement lead can start scheduling the project team training, in good time, before the fit-to-standard workshops commence.

Prepare for the Project Team Interviews

Grace must now undertake the project team LNA for the 4S project.

By reviewing the project scope, Grace knows that the following functional areas are affected by the 4S project:

The functional areas affected by the S4 project clockwise. Technical Interfaces and testing. Procurement. Analytics and reporting. Sales. Finance and controlling. Retail. Production and logistics. Service.

Watch the following video to see Grace’s meeting with Ron Williams, the IT project manager, and Lucy Sheng, the business project manager, to confirm the functional and technical scope of the project and the core members from IT and the business project team that are responsible for each of these areas.

Setup Interviews

The LNA interviews are important. As enablement lead, you need to build up a relationship with your key stakeholders early in the project. Arranging LNA interviews enables you to effectively engage with stakeholders, understand their training needs and expectations, and align with the overall objectives of the SAP project.

Consider who you should be interviewing, but also, who you are reporting the LNA results back to. These may be slightly different stakeholder groups.

Typical roles that are interviewed during an LNA process:

Typical roles interviewed during the LNA Process are, clockwise. Project Managers. Functional workstream leads. Business process owners. Subject matter experts.

Typical roles to present the LNA to:

Roles to present the LNA to clockwise. Project sponsors. Project managers. Functional workstream leads. Business process owners. Subject matter experts.

Note

Your organization can have different names for these roles.

As an enablement lead, you must discern and use the correct sources of information.

Grace will now arrange interviews with the workstream leads, before planning and booking the project team training.

Grace sends the following email to the functional workstream leads on the 4S project to forewarn them about the LNA process to come.

Grace's email reads: Dear 4S project team workstream leads,As you all know by now, I am the enablement lead on the 4S project. I am currently working on a learning needs analysis for the project team. I am about to invite you to meetings to discuss what your individual training requirements are, so that I can help guide you with recommended learning paths. I will also help with your self-study plan by providing you with SAP Learning Hub logins and guidance.I appreciate that you are all busy. However, taking the time now to get enabled in the SAP solutions we are about to implement will benefit you hugely, as you progress through the project. The aim is to help you become as knowledgeable as possible in your functional area of expertise, so you can make informed decisions throughout the project. I look forward to working more closely with you all. Calendar invitations will be sent out to you in the next few days. Kind Regards, Grace.

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