Exploring the Basics of ExpenseIt

Objective

After completing this lesson, you will be able to understand what the ExpenseIt service is, what are the benefits of using it to create expense line items, and its key features.

Introducing the Course Overview and Outline

This learning journey introduces you to how ExpenseIt creates expense line items, as well as capturing receipts.

After completing this course, users will be able to:

  • Describe the ExpenseIt service.
  • List the features and benefits of using ExpenseIt to create expense line items.
  • Explain the best practices in using ExpenseIt.
  • Create expense line items with ExpenseIt.
  • Understand how ExpenseIt leverages integration with SAP business AI to improve hotel itemizations.

Understanding the ExpenseIt Service

Overview

ExpenseIt is an added solution to Concur Expense that aims to transform your receipt management experience. It enhances efficiency by automatically converting receipts into expense line items and seamlessly transferring them to Concur Expense. This advanced automation simplifies the task of receipt submission, accelerates the expense reporting process, and ensures swift reimbursements.

By utilizing ExpenseIt, you can instantly capture images of your receipts with your Android devices at the point of purchase. Employing sophisticated techniques such as advanced machine learning models, individual user history analysis, Optical Character Recognition (OCR), and SAP Business Artificial Intelligence, ExpenseIt accurately reads and extracts crucial information from your receipts.

This includes essential details such as the amount spent, the currency involved, the date of transaction, location, nature of expense, method of payment, vendor details, and hotel itemizations. Based on these inputs, ExpenseIt intelligently creates a comprehensive transaction, making expense tracking more effortless.

A person wearing a white shirt with arms folded, standing in front of a geometric background featuring various shades of blue.

The following video demonstrates how ExpenseIt simplifies the expense process and saves you time.

Benefits of Using ExpenseIt

  • Easy to Use

    By simply taking pictures of your receipts, ExpenseIt conveniently converts them into detailed expense entries, eliminating the hassle of entering data and categorizing expenses manually.

  • Loss and Error Reduction

    With ExpenseIt, there's no need to worry about lost receipts or forgotten expenses. Every time you snap a receipt, it's immediately uploaded and stored securely in the cloud. This keeps track of expenses in real-time, leading to fewer mistakes.

  • Productivity Boost

    ExpenseIt's intelligent technology categorizes and matches expenses automatically. It identifies common data points like vendor name, date, and amount, and categorizes and aligns the expenses to the appropriate reports, saving users time and ensuring accuracy.

  • Enhanced Visibility and Control Over Spending

    By showcasing where company funds are being spent, ExpenseIt enables leaders to spot trends or anomalies and adjust budgets or policies as needed. With clear audit trails, enforcement of company policies, and compliance with tax and legal requirements, ExpenseIt considerably reduces the risk of penalties.

  • Unified Application Experience

    ExpenseIt is accessed within the SAP Concur mobile application, on the web or by e-mail, streamlining the process of booking travel and tracking related expenses, and making the entire process simple, precise, and efficient.

Summary

ExpenseIt is a vital tool to simplify and automate your expense management process. Its intuitive features, combined with the benefits of convenience, accuracy, compliance, control, and integration, make it an invaluable tool for you and your company.

A person is working at a wooden desk in a modern, well-lit room. They are using a laptop, and a smartphone is placed on the desk next to them. There is a blue mug on a coaster, a notebook, and a pen also on the desk. In the background, there is a shelf with books and decorative items, and large windows that let in natural light.

Key Features of ExpenseIt

In this section, you'll explore the various features of ExpenseIt that make up this powerful expense management tool.

Leverages SAP Business AI to Improve ExpenseIt Accuracy for Hotel Itemization

ExpenseIt uses Generative AI to automatically itemize hotel folios, identifying room rates, taxes, and other charges. Using Generative AI improves the accuracy of itemizations.

More details on how ExpenseIt leverages SAP Business AI integration will be covered in Unit 2: Leveraging SAP Business AI to Improve Hotel Itemizations Accuracy.

Available Expenses page of the SAP Concur Expense system. The main section of the screen displays the Available Expenses list, with options to view, edit, and delete expenses. A pop-up window titled Expense Source is open, showing details for an expense from Homewood Suites dated April 17, 2023, with an amount of $908.36. Highlighted in yellow within the pop-up window is a message stating: Itemizations were created for this Expense. Add this expense to a report to view the itemizations. Below this message, the expense details are shown including: Expense Type, Payment Type, Vendor, Location, Date, and Amount. To the right of these details, there is a preview of a receipt image. At the bottom of the pop-up window, there are Close and Save buttons. The SAP Concur logo is visible in the bottom left corner of the main screen.

Available on the Web

SAP Concur has introduced ExpenseIt (previously on the SAP Concur mobile app only) to its web platform, concursolutions.com.

This feature allows you to upload receipts and create automatic expense reports. It works by scanning each receipt and filling out expense details, speeding up the process and reducing the risk of report rejections. You can still manually edit if needed.

Available Expenses page of the SAP Concur Expense system. The main section of the screen displays the Available Expenses list, with options to view, edit, and delete expenses. A pop-up window titled Expense Source is open, showing the transaction was created with ExpenseIt. The expense details are shown, including: Expense Type, Payment Type, Vendor, Location, Date, and Amount. To the right of these details, there is a preview of a receipt image. At the bottom of the pop-up window, there are Close and Save buttons. The SAP Concur logo is visible in the bottom left corner of the main screen.

Captures Handwritten Amounts

ExpenseIt simplifies the expense tracking process by accurately identifying and capturing the total amounts in the receipts, even those written by hand. Once ExpenseIt analyzes your receipt, it showcases the total amount for your review. You can either approve or edit this amount before confirming. Post confirmation, the receipt undergoes extensive processing for the valuation of other associated fields.

Even though ExpenseIt's capabilities are wide-ranging, it is essential to know that it does not capture handwritten components like tips, sub-total, or tax amounts. To ensure extraction of the total amount, it is suggested that such inputs be written with clear handwriting and are easy to read. This maximizes ExpenseIt's accuracy and provides a smooth experience for you.

Image shows three screenshots of SAP Concur mobile app. The first screenshot displays a receipt that includes various items and their prices. The second screenshot is similar to the first, showing in addition the tip and total amount in handwriting. The third screenshot shows the finalized expense entry in the app. The entry is labeled Dinner with the amount captured of $173.64, dated October 4, 2023, and the location is Alexander's Steakhouse, Peoria, IL. The app interface includes tabs for Reports, Expenses, and other navigation options at the bottom.

Predict Expense Types

ExpenseIt predicts the line items' expense type using your previous history with the identified vendor and your company-specific account with the vendor.

Companies with broader, and therefore fewer, expense types can see significantly better predictions than those with more granular expense categorizations. For instance, if your company classifies individual meals as Breakfast, Lunch, or Dinner instead of generic Individual Meals, ExpenseIt will explore available data, such as the transaction's time-stamp, to predict the correct expense type. It's an intuitive system that tailors its functionality to match your company's unique needs, thus ensuring a seamless expense management experience.

A screenshot of the SAP Concur mobile app displaying an expense transaction. The top of the screen shows the time and has icons for signal strength, Wi-Fi, and battery life. Below that, the title Expense is prominently displayed with a + icon on the right side. There are two tabs: Reports and Expenses, with the Expenses tab currently selected. The transaction listed is for Dinner and shows details like the total amount, date, location, and vendor's name. At the bottom of the screen, there are five navigation icons labeled Home, Expense, Travel, Approvals, and Request, with the Expense icon highlighted.

Predict Payment Types

ExpenseIt comes equipped with the ability to predict payment types, classifying your expenses as either corporate card charges or cash payments. When a corporate card linked to your SAP Concur account is used for an expense, and the last four digits on the receipt match those of the card, ExpenseIt tags the expense as a corporate card charge.

If you don't have a corporate card linked to your SAP Concur account, no digits are found on the receipt, or the four digits on the receipt do not match those on your linked corporate card, the expense defaults to the value configured as Cash, Out-of-Pocket, or Employee Paid. This predictive functionality streamlines expense reporting, making it more efficient and less error-prone.

A screenshot of an Available Expenses page from the SAP Concur web page. The page includes a table listing expenses with columns for Select, Payment Types, Expense Source, Expense Type, Vendor Details, Date, and Amount. There is one expense listed in the table. The page also includes buttons for Add, Edit, Delete, Combine Expenses, and Move. There is a checkbox next to the listed expense for selection.

Supports Multi-Page Receipts

ExpenseIt provides the convenience of capturing multiple-page receipts with just a few simple steps:

1. Begin by detaching any attached pages, such as credit card slips, from the primary receipt.

2. Open the SAP Concur mobile app and tap the camera icon to activate your device's camera.

3. At the top of the screen, locate and tap the multi-page icon. Its color will change, confirming that the multi-page mode is activated.

4. Frame the first page of the receipt in the camera and take a clear photo. If your receipt has a summary, start with capturing that first, followed by itemized pages. If the picture isn't clear or contains errors, tap the trash icon to discard and capture the image again.

5. Once you're satisfied with the picture, tap Next Page .

6. Continue this process until all the receipt pages are adequately captured, and then tap Done to conclude.

Note

While a user can capture up to nine pages, ExpenseIt will only analyze up to three pages - the first two pages and the last page.

Image shows three screenshots of the SAP Concur mobile app. The first screenshot displays a receipt that includes various items and their prices. The second screenshot is similar to the first, showing a second receipt, that displays the tip and total amount in handwriting. The third screenshot shows the finalized expense entry in the app. The entry is labeled Dinner with the amount captured of $173.64, dated October 4, 2023 and the location is Alexander's Steakhouse, Peoria, IL. The app interface includes tabs for Reports, Expenses, and other navigation options at the bottom of the page.

Supports Forward E-mail Functionality

You can forward your digital receipts to receipts@concur.com for smooth processing. However, you must first add and verify your e-mail address/es.

Here's how to do it:

  1. Visit the site concursolutions.com and log in to your account. Once logged in, go to your Profile, select Profile Settings, and then move on to the Email Addresses section.
  2. Select Verify next to your corporate e-mail address.
  3. Check your Inbox for the Concur Verification Email, and then copy the provided code.
  4. Paste the copied code into the Enter Code box, then choose OK .
  5. If you wish to add more e-mail addresses, select Add an e-mail address. With this successful verification, your e-mail addresses will now bear a Verified status.

This indicates that these addresses are now recognized and authenticated by the system, paving the way for smooth and efficient forwarding of digital receipts.

Path to verify an E-mail address. The image shows two screenshots for managing e-mail addresses. The first screenshot displays a menu under Profile Settings with options including Personal Information, Company Information, Contact Information, and Email Address option is highlighted. The second screenshot shows the Email Addresses management page. It instructs the user to add at least one email address and provides a link with help topics such as How do I add an email address? and Why should I verify my email address? Below the instructions, there is a table listing email addresses with columns for Email Address, Verification Status, Verify, and Contacts. Each email address entry includes options to edit or delete the address. There is also an option to add another email address.

Supports Delegate Functionality

Using ExpenseIt as a delegate is also possible on the SAP Concur mobile app and the web, enabling you to manage expenses on another user's behalf. However, both the delegate and the delegator should be users verified within the system.

To forward receipts as a delegate, you must include the delegator's verified e-mail address in the subject line of the e-mail. Send the email to receipts@concur.com. This provides a convenient, streamlined solution for multi-user businesses where one user may manage expense submissions on behalf of others.

The image shows an email composition window. The To field is addressed to Receipts@Concur.com. The subject field contains the e-mail address janesmith@companyname.com, which is highlighted in yellow. This is the delegator's e-mail address. The e-mail composition toolbar is visible at the bottom, showing various formatting options.

Captures Images in Airplane Mode

ExpenseIt offers a flexible receipt image capture functionality that remains accessible even in airplane mode. Therefore, you can use ExpenseIt to document and save images of your receipts even when cellular or WiFi connections are turned off.

While utilizing this feature, all the images you capture will be queued for processing in the app's memory. As soon as airplane mode is deactivated and a data connection is restored, the queued images will be processed automatically by ExpenseIt. This prevents any disruption in expense tracking during offline periods, ensuring a seamless, uninterrupted service regardless of your connectivity status.

Screenshot shows the Settings menu on an iPhone, with various options visible in the menu. The Airplane mode setting is toggled ON.

Available for Procurement Card Transactions

ExpenseIt is a versatile solution that goes beyond managing cash and corporate card transactions - it also efficiently handles procurement card transactions.

After capturing and analyzing the receipt image, ExpenseIt creates a corresponding cash transaction in Concur Expense. When the procurement card transaction is imported into Concur Expense, it matches the previously created cash transaction as soon as the statement report is opened.

What's impressive is that the procurement card payment type automatically overwrites the initial cash payment type. This intelligent, auto-correction feature ensures correct categorization of expenses and less manual effort for the user, thereby significantly simplifying the overall expense management process.

A screenshot of an expense report interface titled Amex P-card 01/02 - 07/01 4000 $1,340.69. The report number is 264179. The interface includes options to Delete Report and Submit Report. There are tabs for Report Details, Print/Share, and Manage Receipts. The report lists two expenses with the following details: 1. Expense Type: Office Supplies/Stationery, Vendor: Office Depot, Date: 06/02/2023, Amount: 4650.00; 2. Expense Type: Office Equipment/Furniture, Vendor: Office Depot, Date: 06/02/2023, Amount: $690.69. There are options to Add Expense, Edit, Delete, and Allocate expenses.

Summary

ExpenseIt simplifies expense reporting, reduces errors, improves compliance, integrates with existing software, enhances decision-making with spending insights, and saves time and costs by automating data entry and receipt processing.

A person is seated at a table in a modern cafe or restaurant, wearing a burgundy shirt, and holding a smartphone. On the table, there are a cup of coffee, a saucer, a small plate with a few items, and a receipt. The person is taking the picture of the receipt using the smart phone. The background features large windows with a view of buildings and trees outside, allowing natural light to fill the space

Best Practices Guide for ExpenseIt

In this section, we'll guide you through some optimal usage tactics that will not only improve your experience, but will also enhance your performance in expense management.

Note

Good results come from good pictures and readable information.

These recommended best practices are the foundation of what you'll need to use ExpenseIt.

  • Ensure your SAP Concur mobile app is updated to the latest version for optimal performance.
  • Capture the receipts as soon you receive them, to maintain organized record-keeping.
  • To enhance the accuracy of ExpenseIt's predictions, ensure you take a high-quality image that encompasses the entire receipt.
  • Ensure the camera lens is clean and focused on the receipt to capture a crisp, legible image.
  • Capture photos in a portrait (vertical) orientation in a sufficiently illuminated area or utilize the flash for better visibility and clarity.
  • Ensure no shadows obscure any part of the receipt while capturing the photo.
  • Avoid capturing images of the receipt against a background with additional text, for example, placed on a keyboard, to ensure readability and accuracy.
  • Avoid taking photos of laptop screens or computer monitors to maintain picture quality. Instead, consider using screenshots when necessary.
  • Always review the expense details meticulously for accuracy prior to submission.
  • When relevant, carefully check to confirm that the ExpenseIt transaction has been correctly matched with a Credit Card Transaction. This verification should be carried out within the expense report.

Summary

For optimal use of ExpenseIt, keep your SAP Concur app updated. Capture clear, well-lit receipt images promptly, check expense details for accuracy before submission, and ensure credit card transactions are correctly matched.

A person is seated at a table in a modern cafe or restaurant, wearing a dark suit and white shirt, and holding a smartphone. On the table, there is a cup of coffee, a saucer, and a receipt. The person is taking a picture of the receipt using their smartphone. The background features large windows with a view of buildings and trees outside, allowing natural light to fill the space.

Now that you reviewed the best practices to improve your experience with ExpenseIt, let's learn how ExpenseIt creates expense line items.

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