Agents within the Procurement Operations Desk (POD) are responsible for:
- Adding preferred suppliers to fulfill orders
- Validating requisition details and making necessary changes
- Collaborating to find information required for approvals
- Adding custom substatuses to track approval progress
- Adding high-priority tags to urgent requisitions
- Rejecting requisitions with predefined reasons
- Reassigning requisitions to other approvers to balance the workload
- Filtering and sorting requisitions based on various criteria
- Adding comments and attachments to requisitions
