Executing a Risk and Criticality Assessment

Objective

After completing this lesson, you will be able to perform a Risk & Criticality Assessment with proficiency, utilizing the configured templates and effectively analyzing asset failure risks and criticality.

Execution of a Risk and Criticality Assessment

Key Terms, Used in This Lesson:

  1. Risk and Criticality Assessment: The process of evaluating the likelihood and consequence of asset failure. 
  2. Current Risk: The level of risk after all mitigation efforts have been applied to the technical object. 
  3. Unmitigated Risk: The level of risk before any mitigation efforts have been applied. 
  4. Dimensions: Specific factors or questions within an impact category that contribute to the risk assessment. 
  5. Impacts: Categories or groupings of dimensions that are evaluated in the assessment. 
  6. Risk Matrix: A tool used to visualize and determine risk levels based on the combination of different dimensions. 
  7. Risk Score: The quantitative value representing the level of risk associated with a technical object. 
  8. Status (Created, In Process, Released): The stages of the assessment process, indicating the progress and completion state. 

Business Scenario: Execution of a Risk and Criticality Assessment

Jessica Martin

Jessica desires to become adept at conducting Risk and Criticality Assessments within SAP Asset Performance Management, using tailored templates to carefully evaluate and understand the risks and critical nature of asset failures at CRT Manufacturing.

Lesson Overview: Execution of a Risk and Criticality Assessment

With our Risk and Criticality Assessment Template now created, we can now use this template for an actual Risk and Criticality Assessment. Here, we will assign an actual technical object and go through the exact evaluation setup that we created beforehand. The template created earlier can be used for multiple different Risk and Criticality Assessments if desired. If there are no templates previously made, you will not be able to create an assessment. 

Creating an Assessment

Video Summary

Learn how to create a risk and criticality assessment using a template in this video. Follow step-by-step instructions to assign technical objects, enter values, and release the assessment.

On the main page of APM, choose the Risk and Criticality Assessments tile. The tile is in the Assessment Management tab and should be the second tile in the row. If not present, you should also be able to locate the tile by going to the search bar at the top, typing "Risk and Criticality Assessments" in the search field, and then hitting the search button. 

SAP dashboard snapshot featuring clickable tiles for management functions like 'Technical Objects', 'Groups', and 'Assessments', each with numeric indicators. 'Risk and Criticality Assessments' is highlighted among others in the grid layout.

Once in the Risk and Criticality Assessments main page, hit the Create button to create a new Risk and Criticality Assessment Template. It should be located on the right side of the page next to the group button and sort button. 

Interface displaying a list of 'Risk and Criticality Assessment Templates' in SAP, showing columns for template name, count, status, score type, and change date. Options to search, filter, and manage templates are available.

You will then be brought to the Create Assessment pop-up on the screen.

SAP software dialog for 'Create Assessment' with fields for assessment name, description, long text, risk type, and currency. A list of assessments with their status, risk type, and change dates is visible in the background.

Fill out all required fields. The Assessment and Description fields serve the same purpose as the Assessment Template and Description fields found within the Risk and Criticality Assessment Template creation pop-up. For the Risk Type option, choose Current Risk rather than Unmitigated Risk. Current Risk is the amount of risk present with the Technical Objects being used in the assessment after all risk mitigation efforts have been expended. Unmitigated risk is the opposite with it representing all present risk associated with a Technical Object before any risk mitigation efforts have occurred. For the Currency field, select the currency you wish to use when determining financial impact within the assessment. Long Text is optional to put in and is simply there to allow for additional information relating to the assessment. Once finished, choose the Save button to continue with the actual assessment. 

Assign Assessment Template(s) Technical Object(s)

We can assign one or more Technical Objects within our APM system to perform the assessment on. Choose the Assignments tab near the top of the page. Once there, choose the Assign button in the row of buttons underneath the Assignments tab or choose the Assign Technical Object(s) button in the center of the page.

SAP assessment template interface showing a dialog box for entering dimension details with blank fields for description, text, and scale options, plus an 'Add' button.

Select one or more Technical Objects from the list of provided Technical Objects. Feel free to utilize the filters and the search bar present on the top of the page as well to more easily locate the Technical Object(s) that will be used. Make sure that when you want to apply filters, you choose the Go button to reevaluate the list of applicable Technical Objects. For this demonstration, I will select one Technical Object, that being the Pressure Vessel. Once finished, choose the OK button at the bottom. 

SAP selection screen for 'Technical Objects' with various filters like 'Technical Object Type', 'Category', and 'Status'. A list of objects with details such as ID, category, type, and criticality is displayed, with options to confirm or cancel at the bottom.

With the Technical Object now assigned to our Assessment, we now need to assign the Assessment Template itself to our Technical Object. We need to assign an Assessment Template for each Technical Object that we are using. To do this, check the Technical Object(s) that we are assigning a particular Assessment Template to. Once checked, choose the Manage Template button and the Assign sub-button that appears underneath it. 

SAP 'Risk and Criticality Assessments' screen showing 'APM Learning Hub R and C Assessment' with tabs for information and assignments. A highlighted message indicates that export assessment is conditional. One technical object, 'Pressure Vessel 2', is listed with options to assign a template and risk score.

Either scroll through the list or use the filters to find the Assessment Template you wish to use. Again, make sure if using the filters, you choose the Go button to apply the filters on the page. Choose the Assign button to select that Assessment Template for your Technical Object(s). 

Overlay window in SAP for assigning an assessment template, with a list of templates and details like risk score type and update date. 'APM Learning Hub Assessment Template' is highlighted for selection, with buttons to 'Assign' or 'Cancel' at the bottom.

With our Assessment Template assigned to our Technical Object, we can now actually perform the assessment itself. Switch to the Assessments tab to perform the Risk and Criticality Assessment on our Technical Object. 

SAP assessment template interface showing a dialog box for entering dimension details with blank fields for description, text, and scale options.

Assessments Tab and Changing Status to In Process

In the Assessments tab, we can see all the Technical Objects that we assigned to our Assessment. For us to perform an assessment on one of these Technical Objects, we need to check it from the list. Once checked, you will see the Assessment Template that has been assigned to the Technical Object. Now we can perform the actual assessment itself. One thing to do before performing the assessment however is changing the status of our overall assessment from Created to In Process. We will eventually need to change the status to Released, which only is available while the Assessment is In Process. choose the Change Status button at the top right of the page and choose the In Process sub-button underneath it. Note that the Delete sub button underneath the Manage button will be gone now. 

SAP 'Risk and Criticality Assessments' interface showing 'APM Learning Hub R and C Assessment' with various sections. The 'Assignments' tab is open, displaying 'Pressure Vessel 2' under assessment with a 'Risk Score' column. Dropdowns for risk impact assessment are present, and a risk score scale is shown at the bottom.

Fill out the Dimensions for Each Impact within your Assessment. You can provide optional notes as well. Also make sure to enter in a Financial Risk for the impact if desired. For each impact, a risk matrix will appear showing how two of the dimensions in the impact compare to each other and what the risk score and threshold level would be given the combination of the two Dimensions. You can choose one of the scores within the matrix and have the respective dimension values be filled in automatically to the Dimension drop down. Once all necessary values are put in, choose the Save button to save all the attributes you've listed. Repeat this process for all other technical objects you need to assess. 

Detailed view in SAP's 'Risk and Criticality Assessments' showing 'APM Learning Hub' template with fields for assessing risk impact on 'Pressure Vessel 2'. A color-coded risk score scale from very low to very high is displayed at the bottom.

With all the Technical Objects assessed here, now we can go ahead and publish our assessment. To do this, choose the Change Status button and choose the Released sub-button underneath it. The status can only be set to Released if it is in the In Process status. Change the status to In Process, then change it again to Released

Detailed view in SAP's 'Risk and Criticality Assessments' showing 'APM Learning Hub' template with fields for assessing risk impact on 'Pressure Vessel 2'. A color-coded risk score scale from very low to very high is displayed at the bottom.

Viewing the Assessment on the Technical Object

Now, with our assessment completed and released, we can view the assessment on our Technical Object. To do this, go back to the main page and open the Explore Technical Objects tile, which is the first tile in the Master Data section. 

SAP dashboard snapshot featuring clickable tiles for management functions like 'Technical Objects', 'Groups', and 'Assessments', each with numeric indicators. 'Risk and Criticality Assessments' is highlighted among others in the grid layout.
SAP interface for assessing risk and criticality, focusing on 'APM Learning Hub' template applied to 'Pressure Vessel 2'. The interface includes dropdowns for selecting risk impact levels and a color-coded risk score scale indicating severity.

From the Explore Technical Objects page, find the Technical Object that you were previously assessing. You will notice now that in the Risk Score Column here is the final Risk Score we gave within our assessment. If we choose the Risk Score from this page or within the Technical Object's main page, we can see more information pertaining to the assessment done on it as well as have the option to View the actual assessment from here. Choose the View button to see the Assessment. 

Demonstration Videos

On a new tab, the completed Assessment we made will open and we can view additional details on it, such as how we obtained the score as well as which Assessment Templates we used within our evaluation. With this completed, we are now able to go through all the main steps of a Risk and Criticality Assessment. 

Additional Resources

Laptop screen displaying the SAP Help Portal, specifically the Application Help for Manage Risk and Criticality Assessments.

Manage Risk & Criticality Assessments

https://help.sap.com/docs/SAP_APM/1bb12075258a41e1a024d28a6ddfe246/4983c41d3c444a3685ffd6d09e780c03.html

Personal Reflection

Think of a time when you had to evaluate risks in a personal or professional decision. How did you determine what factors to consider and their potential impact? In what ways was your approach similar to conducting a Risk and Criticality Assessment?

Expert Response to Personal Reflection Question

Expert Response.

Evaluating risks in our personal and professional lives often involves weighing various factors and their potential impacts on our objectives. When I faced such decisions, I created a mental template, listing down the possible outcomes, their likelihood, and the impact they could have on my goals. This is quite similar to conducting a Risk & Criticality Assessment in SAP APM, where a template helps you systematically evaluate each technical object.

The structured approach of using a template ensures that I do not overlook crucial factors. For example, in SAP APM, the template would prompt me to consider both Current and Unmitigated Risks, akin to assessing the risks of a decision both before and after taking preventive measures. Moreover, assigning values to each risk factor, much like filling out dimensions and impacts, quantifies the assessment, allowing for a more objective analysis.

In future decision-making processes, this template-driven approach will be highly beneficial. It provides a clear framework for breaking down complex decisions into manageable, assessable parts, ensuring consistency and thoroughness. Just as in SAP APM, where the template culminates in a risk score that guides actions, using a similar structure in personal decisions can lead to more informed and confident choices.

Conclusion

Objective:

To learn how to conduct a Risk and Criticality Assessment using a pre-established template in an Asset Performance Management (APM) system.

Overview:

A Risk and Criticality Assessment evaluates the risk associated with technical objects by using templates created for standardized assessment. This process is pivotal in identifying current risks post-mitigation and unmitigated risks.

Steps:

  1. Initiating the Assessment:
    • Access the Risk and Criticality Assessments section via the Assessment Management tab.
    • Use the Create button to start a new assessment.
  2. Creating the Assessment:
    • In the pop-up, complete all necessary fields, including Assessment name, Description, and select 'Current Risk' to factor in mitigations.
    • Choose the appropriate currency for financial impact assessment.
    • Optional: Provide additional details in Long Text.
  3. Assigning Technical Object(s):
    • Use the Assignments tab to assign technical objects for the assessment.
    • Filter and select the desired objects (for example, a Pressure Vessel).
  4. Assigning the Assessment Template: Check the assigned technical objects and use the Manage Template button to attach the appropriate assessment template.
  5. Conducting the Assessment:
    • Switch to the Assessments tab to view and assess the technical objects.
    • Change the assessment status from Created to In Process.
    • Complete the dimensions for each impact, including financial risk where applicable.
  6. Assessment Matrix:
    • For each impact, utilize the risk matrix to correlate dimensions and determine risk scores and threshold levels.
    • Save attributes and repeat for all technical objects in the assessment.
  7. Publishing the Assessment: Change the status from In Process to Released to finalize and publish the assessment.
  8. Viewing Assessment Results:
    • Locate the technical object via the Explore Technical Objects section.
    • Review the final Risk Score and additional details of the assessment by viewing the completed assessment.

Outcome:

Completion of these steps ensures a thorough Risk and Criticality Assessment is conducted, with the final risk score reflecting the comprehensive evaluation of all technical objects involved. The process also details how to transition from template creation to practical assessment execution, crucial for consistent and reliable risk management within APM systems.

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