Examining Typical Integration Scenarios of SAP Entitlement Management

SAP Entitlement Management is a multitenant SaaS offering that you can deploy on any system architecture. It has three main modules:

• Entitlement modeling, where there’s the definition of new entitlements and their assignment to different offerings
• Entitlement lifecycle management, where there's support for any activity that can affect these entitlements, for example, status changes and bumps to splits, version changes, and renewals
• Entitlement repository, a hub where you can access current and historical information on the customer, entitlement and product

In addition to imbedded analytics and user administration, these modules are supported by default integration with SAP S/4HANA sales order management systems and an extensive services infrastructure using APIs. This structure enables the system to easily communicate with other sales order management systems, licensing, provisioning, consumption, services, and fulfillment systems.

Let’s break the process of entitlement management into simple elements.

The following video explains how SAP Entitlement Management manages an entitlement.

SAP Entitlement Management includes the Explore APIs app. The app provides the necessary information and tools for developers to explore, understand, and interact with the APIs that SAP Entitlement Management provides.

Developers can view detailed information about available APIs, their types, parameters, and responses. They can also call and test these APIs to validate their functionality or for debugging purposes. This feature helps reduce the complexity of integration and speeds up the implementation process. Developers can easily view the result of an API call without a need to create a separate test environment. The app assists in the development and testing of applications that interact with the SAP system, ensuring they work correctly and efficiently.

On the SAP Entitlement Management home page, under the system administration app group, select the Explore APIs app.

The following video is a review of the Explore APIs app.

To learn more about how SAP Entitlement Management uses APIs to integrate with a variety of other systems and tools, visit the SAP Entitlement Management help portal. Select the Implement section of the page. The integration guide for SAP Entitlement Management provides documentation on how SAP Entitlement Management integrates with other systems and tools to manage customer entitlements and services.

SAP Entitlement Management supports predefined integration with SAP S/4HANA, SAP S/4HANA Cloud, SAP Order Management Services, SAP Subscription Billing, SAP Analytics Cloud, and SAP Commerce Cloud. SAP Entitlement Management also integrates with SAP’s third-party partner system Wibu-Systems CodeMeter using SAP Business Technology Platform integration. For more information on the available integration options, select the appropriate integration overview link.