Knowledge quiz

It’s time to put what you’ve learned to the test, get 2 questions right to pass this unit.

What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?

Choose the correct answer.

SAP Field Service Management covers planning and dispatching as well as mobile execution, whereas SAP Service and Asset Manager covers only mobile execution.

SAP Service and Asset Manager covers planning and dispatching as well as mobile execution, whereas SAP Field Service Management covers only mobile execution.

SAP Field Service Management covers planning, whereas SAP Service and Asset Manager covers execution.

Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?

Choose the correct answer.

Customer self service

Smartforms and feedback (checklists)

Autoscheduling