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Creating Supplier Contacts

Objectives

After completing this lesson, you will be able to:

Add a contact using the supplier 360° profile
Describe other methods for adding supplier contacts to a supplier.

Supplier Contacts

Supplier contacts are the people you interact with while doing business with the supplier. They have logins that allow them to fill out questionnaires, participate in events, negotiate contracts, and perform other tasks via the Ariba Network.

Approved supplier contacts are added to a supplier in your site in one of the following ways:

When the supplier is created through an approved supplier request, which must contain a supplier contact.
When a category or supplier manager adds a contact to the supplier's 360° view.
When a category or supplier manager adds a recipient for a questionnaire.
When a supplier user creates a login to the supplier's Ariba Network account, and your site is configured synchronize them to the supplier's contacts. Your site can be configured to auto-approve these contacts.
When an administrator imports supplier contact data imported into your site.

Supplier contacts do not synchronize with external ERP systems.

Creating Supplier Contacts

Method	Process
Approved supplier request	Provide supplier contact details in the Supplier Request Form during the supplier request process
Added to supplier’s 360° view	From the supplier’s 360° view, click the → Contacts area → click the Add icon
Added as questionnaire recipient	From the questionnaire assembly page, click the Add User link
Synchronized from the supplier’s Ariba Network account	New users from the supplier’s Ariba Network account are automatically synchronized with existing suppliers if the Application.AOD.EnableAdditionalSupplierUserDataSync parameter is set to Yes in your company’s site (set by SAP Ariba Support) A separate parameter, Application.AOD.EnableAutoApproveSupplierUserOnDataSync, specifies whether synchronized supplier contacts are automatically approved or require manual approval (set by SAP Ariba Support)
Imported supplier contact data	Import SupplierContacts.csv in the SM Administration area

Members of the SM ERP Admin, SM Ops Admin, Supplier Risk Manager, or Customer Administrator group can import the SupplierContacts.csv in the SM Administration area of your site.

Members of the Supplier Request Manager group can provide supplier contact details in the Supplier Request Form during the supplier request process.

Members of the Supplier Request Manager, Supplier Registration Manager, Supplier Qualification Manager, or Preferred Supplier Manager group can add supplier contacts from the supplier’s 360° view by using the add icon in the Contacts area.

Members of groups that grant permission to send external questionnaires, such as Supplier Registration Manager or SM Modular Questionnaire Manager, can add supplier contacts when preparing a questionnaire to send to a supplier.

Depending on your site's configuration, new users in the supplier's Ariba Network account might be added as contacts in your site automatically and might be automatically approved or require manual approval.

The Application.AOD.EnableAdditionalSupplierUserDataSync parameter (set by SAP Ariba Support) specifies whether or not new supplier users in supplier Ariba Network accounts are automatically synchronized with existing suppliers in your site.
The Application.AOD.EnableAutoApproveSupplierUserOnDataSync parameter (set by SAP Ariba Support) specifies whether or not new supplier contacts added to your site through synchronization with the suppliers' Ariba Network account are automatically approved.

Add a contact in the supplier 360°

In this simulation, you will add a contact in the supplier 360° profile.

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