In the context of this course, a persona represents a user type that might use SAP Ariba Supplier Management solutions similarly. We can group individuals into personas based on how and when their job role is involved in the supplier management process.
The following personas may be involved in the supplier registration process:
- Supplier manager
- Finance user
- Supplier
Let’s meet the people who will represent these personas:
Supplier Manager
Amy Chen is a supplier manager at the buying organization NSM Global. She’s responsible for inviting suppliers to register, updating supplier profile information, and providing certain approvals.
Finance User
Matthew Li is a finance resource at NSM Global. He approves financial information in supplier registrations.
Supplier
Carmen Vega is a client relationship manager at Intellitech Direct, a supplier organization. She participates in supplier registrations on behalf of her company.