In SAP Commerce Cloud, coupons are promotional alphanumeric codes used to avail offers. Customers enter coupon codes during the checkout process to perform the following activities:
- Reduce the total value of a cart/order.
- Buy a product with a lower price.
- Get a free gift.
- Get a free delivery for an order, and more.
Here are some typical examples of coupon codes:
- SALE50–To get 50% off on the total cart value.
- BLACKFRIDAY–To get a free delivery for all orders placed on Black Friday.
Note
Coupons must be used with coupon-based promotion rules. They can be applied as a promotion, condition, or action. These topics are covered in the later lessons