Understanding Special Scenarios for applying promotions

Objective

After completing this lesson, you will be able to identify out of the box special features including the evaluation process, potential promotions, promotion planning and personalized promotions.

Special Scenarios

Now that we have acquired a basic understanding of promotion management, you must also understand more promotion-related out of the box features. Let’s see what scenarios are supported here before covering the related features one-by-one:

  • There are several promotions that can be fired at the same time within one shopping cart, how are these promotions evaluated? We investigate how the promotion evaluation process is implemented.
  • If a promotion is not fired yet, but the conditions of the promotion are almost met, it’s a good time to motivate the customer by showing the possible promotion in advance. Let’s talk about it in potential promotions.
  • A group of promotions can be enabled and disabled altogether during specific periods or special events. This feature is called promotion planning.
  • Can we activate certain promotions only for specific customers or customer groups? Sure, this can be done using a personalized promotion.

Promotion Evaluation Process

Let’s check out how more than one promotion is evaluated in the promotion evaluation process.

Potential Promotions

Potential promotions are important for marketing strategies in E-Commerce; let’s understand how they are implemented in the promotion module:

Promotion Planning

Promotions Planning allows grouping of promotions for special requirements. Let’s check out this feature here:

Personalized Promotions

Personalized Promotions enable personalized marketing content to be targeted at specific customers. Let’s learn how to use them in the promotion module:

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