Before concluding the unit, let's quickly review the concepts that we've covered:
- Customization: Every marketing campaign event is represented by a customization, which contains one or more variations/target groups.
- Variation/Target Group: A variation or target group represents one possible set of customers, who will be delivered a unique experience executed by dedicated actions.
- Trigger: The condition for activation of a variation.
- Action: An action represents something that is to be changed or will change after a variation is activated by a trigger.
- Segment: Segments group customers who share common characteristics. Customers can be associated with segments based on an affinity value, indicating the weight given to this association.
- Personalization Mode: A view in SmartEdit, which allows you to build and configure a personalized experience for your customers.
- Personalization Calculation: Personalization is calculated depending upon predefined calculation processes.
- Personalization Customization: There are different ways to customize out of the box personalization functionalities. One typical way is to create a custom trigger to define a new condition to activate specific variations.