Innovating with AI in SAP SuccessFactors

Objective

After completing this lesson, you will be able to describe the Artificial Intelligence innovations in SAP SuccessFactors

SAP SuccessFactors AI Product Strategy

Graphic showing the features and data sources of SAP SuccessFactors.

SAP Business AI for SAP SuccessFactors: Goals

Drive User Productivity

SAP Joule simplifies system interaction and enhances productivity by allowing users to create, view, update, and delete information.

Drive Talent Strategy

Machine learning drives intelligent features such as Opportunity Marketplace, analyzing various data points within the SAP SuccessFactors suite to provide learning, role/growth opportunities, and assignment recommendations within the organizations.

Opportunity Marketplace: Capabilities

Learning

Leverages rich learning content from SAP SuccessFactors Learning: courses, programs, curricula - all surface in a one-stop-shop together with experiential peer-based learning opportunities.

Mentoring

Learn and grow with peer-based learning opportunities. An open approach to learning through working with the support of mentors/coaches helping to unleash potential.

Assignments

Stretch assignments, fellowships, agile projects, or gigs to achieve a common task, solve a problem, or collaborate to achieve something new and gather new experiences via "learn by doing".

Career Roles

Career role recommendations provide insight into the roles of the future, helping you understand your development needs and skills gaps and plan your personal development journey.

Job Postings

Get internal job postings from SAP SuccessFactors Recruiting ensuring that you are not missing out on permanent roles fitting your aspirations.

SAP SuccessFactors AI Innovations

Image of higher level challenges with AI, which include recruiting and hiring qualified candidates in a competitive job market, managing employee performance and development, and improving employee engagement and retention.

Higher-level challenges.

  • Requires faster and more accurate recruiting practices.
  • Inclusivity in recruiting must be a priority.
  • Collaboration and automation between recruiters and hiring managers is key.
  • HR organizations need timely, accurate profiles of current skills, and easy ways to query them.
  • Manual and repetitive work can hamper performance and speed.
  • Complex performance systems and hidden data are often a burden for people managers.
  • Hard to use and manual systems decrease employee satisfaction.
  • Need technology that offers insightful direction and content that engages with employees. 
  • HR must focus on closing the gap between an employee's aspirations and the upskilling opportunities offered.

We want to use AI to:

  • Elevate every experience by streamlining employee and candidate interactions and driving deep personalization.
  • Create a future-ready workforce by offering AI-driven talent intelligence that drives learning and growth recommendations.
  • Enable agile and compliant HR by using automation and insights that drive strategic HR organizations.
  • Connect HR across the organization with people insights and data across the intelligent enterprise.

In this video learn how to use SAP Business AI for human resources.

Screenshots of Joule as it appears in SAP Business AI for SAP SuccessFactors.

Joule, a powerful conversational AI platform, offers a transactional pattern that assists users across various SAP SuccessFactors areas. It makes tasks more efficient and user-friendly. Joule’s AI capabilities extend to areas such as recruitment, internal mobility, training, and performance management.

Screenshot of text suggested by generative AI in SAP.

Generative AI: ​SAP has partnered with Microsoft to leverage the latest in enterprise-ready generative AI. ​Microsoft 365 Copilot, Copilot for Microsoft Viva Learning, and Microsoft’s Azure OpenAI Service, that will harness the power of generative AI to improve how our customers attract, retain, and upskill their people through responsible and ethical AI practices.

Screenshot of example opportunities recommended by Machine Learning.

Machine Learning: SAP SuccessFactors uses machine learning to create personalized recommendations for employees that enhance learning experiences, tailoring content to each user’s needs and fostering continuous skill development.

In this video learn how to use AI to open a position in SAP SuccessFactors.

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