Introducing AI and Joule

Objectives

After completing this lesson, you will be able to:

  • Describe Artificial Intelligence
  • Access SAP's Generative AI assistant in the workflow

What Is Artificial Intelligence?

What is Artificial Intelligence?

Artificial Intelligence (AI) is a system that is able to perceive its environment and take actions to maximize the chance of successfully achieving its goals as well as interpret and analyze data in such a way that it learns and adapts as it goes.

What is generative AI?

Generative AI is a form of AI that can produce text, images, and varied content based on the data it is trained on.

What is Resilient Data?

Having the data you must take advantage of AI:

  • Quality

  • Consistent

  • Scalable 

….that enables all talent functions to thrive.

In this video learn about SAP's mission to use AI for business.

Graphic showing the three core principles of SAP Business AI: Relevant (the most relevant AI delivered in the context of your business processes), Reliable (uniquely reliable AI trained on the industry's broadest business datasets), and Responsible (AI built on leading ethics and data privacy standards.

With SAP Business AI, we build the system of intelligence with three core principles: Relevant, Reliable, and Responsible.

These combined together deliver real business results.

  • Relevant: Everything is embedded into our leading enterprise applications and business technology solutions. Customers can count on their SAP systems to be future-proofed with the most relevant AI experiences in the context of their business.
  • Reliable: Based on the unique business data AND business process context, we deliver the most reliable business AI. Your AI is only as good as your data – we have the most important data and the only one with business data context intact.
  • Responsible: We deliver AI with the highest levels of concern for security, privacy, compliance, and ethics. SAP has the right character to deliver AI responsibly. Ironically, the more responsibly one builds AI technology, the more free an organization is to use it for good. For years, we’ve built AI with security, privacy, compliance, ethics, and accuracy in mind. Our customers trust us with their most critical data and processes because we know how to build and run powerful, and trustworthy solutions, including AI that touches their most vital data and systems.
Graphic showing the four capabilities of SAP Business AI for HR: Generative AI (accelerate HR processes and tasks), Conversational AI (deliver a better employee experience), Intelligent Process Automation (automate repetitive processes), and Deep Learning AI (transform talent development).

We have introduced new AI capabilities to tap the power of AI to cultivate a dynamic, inclusive, and future-ready workforce that is connected, data-driven, and employee-centric.

These AI capabilities enable you to:

  • Accelerate HR processes and tasks by quickly generating or summarizing text across the SuccessFactors HCM Suite.
  • Deliver a better employee experience while lowering personnel costs with a natural language processing chatbot.
  • Automate repetitive core HR processes to reduce costs.
  • Transform talent development and employee experience with personalized recommendations and deep insights.
  • Grow your employees' skills and careers with personalized recommendations. 
  • Optimize workforce planning with intelligent staffing analysis.
  • Identify highly-qualified talent and match them to opportunities. 
  • Enhance the employee experience with an AI copilot.

Meet Joule the SAP AI Copilot

Screenshot of Joule the SAP AI Copilot displaying as a Generative AI assistant in SAP SuccessFactors.

Joule is SAP's release of a Generative AI assistant and is embedded in the SAP SuccessFactors application. See how it is easily accessed and used in the flow of work, and where it is of "most benefit".

In this video learn how to access and enter your questions on Joule.

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