Configuring Advanced Credit Management

Objective

After completing this lesson, you will be able to configure SAP Credit Management

Credit Management Configuration Tasks

Screenshot of SAP Fiori interface shows the 'Credit Management – Self Service Configuration Tasks' page. It lists various configuration tasks like 'Business Partner', 'Appraiser', and 'Manage Credit Risk'. Each task has columns like 'Status', 'Use in Business Processes', and 'Configuration Plugins'. The page features navigation links on the left sidebar, including 'Overview' and 'Configuration Steps'. The top bar displays SAP Fiori icons for navigation and user settings. This interface is used for setting up and managing credit-related processes in a business environment through SAP software.

SAP Credit Management assists in making effective credit decisions. The system includes features to identify payment default risks early and aids credit controllers in swift decision-making.

The following steps, which will be detailed in the upcoming screens, allow you to customize or adjust initial settings.

Screenshot of the SAP interface for activating or deactivating SAP Credit Management. The page displays the header Deactivate SAP Credit Management: Change Details. It includes a checkbox labeled Deactivate SAP Credit Management to toggle the activation status. The top menu bar provides options like Undo Change, Other Entry, and Configuration Help. The interface is designed to manage the activation status of credit management features within SAP systems.

If Credit Management is active, the internal processes of Contract Accounts Receivable and Payable (for example, creditworthiness) derive the data from Credit Management. If it is not required, you can disable it in this customizing path.

Screenshot of the SAP interface for creating credit segments, titled Create Credit Segments: Change. The page lists two segments: Credit Segment 0000 and Credit Segment 1000, identified by codes 0000 and 1000, respectively. A sidebar on the left provides radio buttons for selection. The top menu includes options like New Entries, Copy As, Delete, Undo Change, Select All, Deselect All, and Configuration Help. The interface is used for managing credit segments within SAP's credit management system.

Set up credit segments to determine your business partner's credit limit. With SAP Credit Management, define segments relevant to your company or industry. These segments will later be assigned to the business partner's master record.

Credit segments are necessary for calculating credit limits and enable thorough checks at the business partner level. Additionally, when creating a credit segment, you choose the currency for all credit-related assessments.

Screenshot of the SAP interface for defining customer credit groups, titled Define Customer Credit Group: Change. The page displays three credit groups: Corporates (Credit Group 0), Small / Medium Customers (Credit Group 1), and Subsidiaries (Credit Group 2), with checkboxes for selection. The top menu offers options such as New Entries, Copy As, Undo Change, Select All, Deselect All, and Configuration Help. The interface facilitates the management and classification of customer credit groups in SAP's credit management system.

Here, you can specify the customer credit groups you need. These groups can be used to categorize business partners and serve as selection criteria for reporting and worklist generation.

For example, customer credit groups might include domestic and foreign customers, regular customers, and insured customers.

Screenshot of the SAP interface titled Create Rule for Scoring and Credit Limit Calculation: Change. The page lists rules such as All brand agree in Rt. Scoring & Limit calc and Standard Risk Without Automatic Calculation, each with a radio button for selection. The left sidebar outlines steps like Display Scoring and Credit Limit. The top menu provides options such as New Entries, Copy As, Undo Change, Delete, Select All, Deselect All, and Configuration Help. This interface is used for setting rules for credit scoring and limit calculations in SAP.

Create new rules for calculating the score and credit limit or change existing rules.

  • Create the rule required for calculating the score and credit limit.
  • To ensure the calculation of the score, define under the folder "Score" the corresponding formula for the rule and all other data required.
  • To ensure the calculation of the credit limit, define under the folder "Credit Limit" the corresponding formula for the rule and the credit segment, along with all other necessary data.
  • To consider external credit information, define under the folder "Select Rating Procedure" the external rating procedures that you want to include in the respective score and credit limit calculations.
Screenshot of SAP interface showing the Define Formulas page. The SAP Credit Management Formulas section lists two formulas: SCM_01 with the formula name Score and Level Check and SCM_02 with the formula name Score with 1 Sigma. The Head Type for both is Evaluation of Score, and there is a checkbox column labeled Use Formula from SAP HANA App, which is checked for SCM_02. The page includes standard navigation options and a title indicating the task to Change View 'Define Formulas' Overview.

Define formulas for calculating scores and credit limits. Differentiate between customer types using various parameters like risk class or country/region key. Define formulas either in SAP Fiori apps (recommended) or using the BAdI for Score and Credit Limit Calculation. Create a formula, assign a result type, and choose the logic source.

If using Fiori apps, define logic in "Manage Formulas in Credit Management" or "Manage Credit Management Rules" and if using BAdI, configure it in the Custom Logic app, ensuring proper authorization and setup.

Screenshot of the SAP interface titled Create Risk Classes: Change. The page lists several risk classes including No Default Risk, Low Default Risk, Medium Default Risk, High Default Risk, and Very High Default Risk, each assigned a score and score percentage. Checkboxes are available for selection next to each risk class. The top menu includes options like New Entries, Copy As, Undo Change, Select All, Deselect All, and Configuration Help. This interface allows users to assign and manage risk classes within SAP's credit management system.

Set Up Risk Classes for SAP Credit Management

You have the flexibility to define multiple risk classes. The system can automatically assign a risk class to a business partner based on their score, or you can manually set it. Automatically determined risk classes can be manually overridden in the business partner’s master data record.

Requirements

Automatic risk class calculation is managed through the assignment of follow-on processes to event types. To enable this feature, configure the EVL_RISK_C (Determine Risk Class) follow-on process in the "Define Events and Follow-On Processes" Customizing activity.

Activities

To enable automatic risk class assignment based on creditworthiness value, you need to map score intervals to their corresponding risk classes.

Screenshot of SAP interface showing the Define Blocking Reasons page. The SAP Credit Management section lists various Block Reasons with their respective names, such as Credit Limit Exceeded, Fraud possible, and Score invalid. Each row includes an Event Category, with examples like Limit Exceeded and Credit Limit Invalid. The page includes standard navigation options and a title indicating the task to Define Blocking Reasons.

Specify Reasons for Blocking a Credit Account

You have the flexibility to define various reasons for blocking a credit account according to your needs. When a business partner is blocked, the credit analyst will see the specified block reason in the credit segment data within the Control screen area. Additionally, you can utilize predefined event types. Example block reasons could include:

  • Poor score
  • Insolvency
  • High-risk country
  • Poor payment behavior
Screenshot of SAP interface showing the Define Automatic Credit Control page. The table lists various C-Segment codes like 1000 and 2000 with corresponding Risk Classes labeled A, B, C, D, and E. Each row includes Credit Control descriptions such as Low Default Risk Orders and Very High Default Risk Orders. The page includes standard navigation options and a title indicating the task to Define Automatic Credit Control.

Set Up Custom Automatic Credit Checks

The automatic credit check can focus on specific aspects and trigger at various points during order processing. In this activity, you can create your own credit checks tailored to your Credit Management requirements.

You can configure an automatic credit check based on any combination of the following:

  • Credit Segment
  • Risk Class
  • Credit Group

For each credit check, you can set a system response, such as a warning message. If a warning message is issued, a block can be applied to the credit status of a document. When defining automatic credit checks, you can also specify conditions that will block a document or prevent the forwarding of material requirements to MRP. This is outlined in the Customizing section for making default settings for Credit Management.

Screenshot of SAP interface showing the Assign Sales Area to Credit Segment page. The table lists entries with columns for Sales Organization, Distribution Channel, Division, and Credit Segment. Examples include Sales Organization 1010, Distribution Channel 10, and Division 00, all assigned to Credit Segment 1000. The page includes standard navigation options and a title indicating the task to Assign Sales Area to Credit Segment.

In this activity, you assign a sales area to a credit segment.

Screenshot of SAP interface showing the Set Credit Limit Checks for Sales Document Types page. The table lists various document types with columns for Type, Description, Credit Limit, and Credit Group. Examples of Description include Sales Standard, Rental Contract, and Returnable Packaging Pick-up. The corresponding Credit Groups are labeled as 01, 02, and others. The page includes standard navigation options and a title indicating the task to Set Credit Limit Checks for Sales Document Types.

Credit checks can occur at various stages during order processing. For delivery creation, you can also specify whether the automatic credit check should take place at the time of delivery creation and/or goods issue. You can define the sales document types for which a credit check should be performed. Here, delivery types can be controlled separately and specifically at the time of goods issue.

Screenshot of SAP interface showing the Set Credit Limit Checks for Delivery Types page. The table lists various delivery types with columns for DlvTy (Delivery Type) and Description, alongside DelvCrbl (Delivery Credit Group) and CrGr (Credit Group). Examples of Description include Standard Delivery, Return Delivery, and Immediate Delivery. The corresponding Credit Groups may be labeled or empty. The page includes standard navigation options and a title indicating the task to Set Credit Limit Checks for Delivery Types.

Credit checks may occur at various stages during order processing. When creating deliveries, you can also designate whether the automatic credit check happens at the time of delivery creation and/or during the goods issue. You can select which types of sales documents should undergo a credit check. Moreover, different delivery types can be managed separately during goods issue.

Screenshot of SAP interface showing the Define Checking Rules page. The table lists various Check Rules with columns for Check Rule, Name of Check Rule, and Def. The listed check rules include 01 for Default: All Checks Active (Stat. Credit Limit), 02 for Credit Limit Check Only (Statistical), and 03 for Credit Limit Check Only (Dynamic). The page includes standard navigation options and a title indicating the task to Define Checking Rules. There's also a dialogue structure on the left with options such as V_T014 and Checks.

A check rule can include multiple individual checks, and you can specify which parameters are relevant for each check step. To create a check rule, follow these steps:

  1. Select Check Rule and enter the required data. Here, you can also set it as the default check rule.
  2. To define the check steps needed for the check rule, select Checks.
  3. To manage currency-dependent parameters at the credit segment level, select Credit Segment and enter the required data.
Screenshot of SAP interface showing the Define Events and Follow-On Processes page. The table lists various events with columns for Activity and Type of Event. Examples of Activities include Update of Credit Account Clearing, Update of Credit Account: Sales Order Changed, and Business Partner: General Data Changed. The Types of Event include descriptions like External Rating Changed, Account Status Changed, and System Rating Changed. The page includes standard navigation options and a title indicating the task to Define Events and Follow-On Processes. There's also a dialog structure on the left with an option labeled Follow-On Processes.

In this configuration step, you establish the necessary dependencies between various events and the processes they trigger within SAP Credit Management. Define the required dependencies between different events that can occur during the processing of SAP Credit Management and the processes in SAP Credit Management that should be initiated when these events happen. For instance, if a business partner's score changes, it should also cause the risk class to be updated accordingly.

Screenshot of SAP interface showing the Define Info Categories page. The table lists various Info Categories with columns for Information Category and Name of Information Category. Examples of Information Categories include 01 Customer, 17 Negative Characteristics, and 20 Check Exception. The corresponding Names of Information Categories are External, Negative Credit Events of Customer, and Check Exception. The page includes standard navigation options and a title indicating the task to Define Info Categories. There is also a dialog structure on the left with options like Info Category and Status Type.

Using the configuration task, configure the required information categories for SAP Credit Management. These categories can include additional details in the business partner's credit profile, which can be referred to during credit limit checks.

Screenshot of SAP interface showing the Company Code - Assign Credit Segment: Change page. The table lists various company codes with columns for CoCd (Company Code), Company Name, City, CrdtSgmnt (Credit Segment), and Crdt. Can Be Overwritten. Examples of Company Names include IDC Company Code with the city Walldorf and JVC Company Code with the city Palo Alto. The corresponding Credit Segments are 1000 and 2000, and the checkboxes in the Crdt. Can Be Overwritten column indicate whether the credit can be overwritten. The page includes standard navigation options and a title indicating the task to Assign Company Code to Credit Segment.

This configuration task allows you to assign company codes to credit segments. First, you allocate the company code to a credit segment. Next, you must ensure that the appropriate credit limit is defined for the credit segments and/or for individual customers.

Screenshot of SAP interface showing the Define Credit Groups page. The table lists various credit groups with columns for CGr (Credit Group) and Description. Examples of credit groups include 01 Document credit grp, 02 CrGrSls (Credit Group for Sales Order), 03 CrGrDlvy (Credit Group for Delivery), and 04 CrGrGdsI (Credit Group for Goods Issue). The page includes standard navigation options and a title indicating the task to Define Credit Groups. There is also a dialog structure on the left listing the available credit groups.

Credit groups can be utilized to consolidate various document types for credit management purposes. After assigning document types to a credit group, they will be treated uniformly during the credit check.

You configure credit groups in the following steps:

  • Define Automatic Credit Control
  • Set Credit Limit Checks for Sales Document Types
  • Set Credit Limit Checks for Delivery Types

The system provides the following default settings:

  • 01 Credit Group for Sales Order
  • 02 Credit Group for Delivery
  • 03 Credit Group for Goods Issue
Screenshot of SAP interface showing the Determine Active Receivables per Item Category page. The table lists various item categories with columns for ItemCat (Item Category), Description, and Credit Active. The Credit Active column features checkboxes to indicate whether the respective item category has active receivables. The page includes standard navigation options and a title indicating the task to Determine Active Receivables per Item Category. There is also a dialog structure on the left side listing the item categories.

In this task, you determine for each item category whether items of that category should be included in credit management processes, such as credit checks and updates to open credit values.

The system lists all valid item categories for selection. Check the "Credit Active" box for each item category that should be considered for credit checks.

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