Carla creates the new 4-level dunning procedure as follows:
- Dunning level 0: No dunning notice.
- Dunning level 1. Dunning notice as payment reminder.
- Dunning level 2. Dunning notice with stricter text.
- Dunning level 3. Dunning notice with note for non-payment initiation of legal proceedings.
- Dunning level 4. Internal for initiating legal proceedings.
Carla asks the configuration expert Stefanos, in her team, to help. Stefanos shows her the way in the Central Business Configuration:
You can define the dunning procedure in theImplementation Activities app under SAP Business Configuration → Payables and Receivables Management → Open Item Management → Dunning → Define your dunning procedures → Define Dunning Procedures.
Note
Defining the dunning procedure settings and account determination are part of the self-service configuration UI (SSCUI) procedure. This process can only be executed with the user Role - Configuration Expert - Business Process Configuration (BR_BPC_Expert) Expert in the SAP Central Business Configuration framework.
The standard SAP system contains some common dunning procedures with the corresponding forms. In the various areas, only minimal changes to the configuration are necessary. If we copy an existing dunning procedure and only adjust the configuration, it is quicker.
The dunning program settings are divided into the following categories:
- Dunning procedures
- Dunning levels
- Expenses/Charges
- Minimum amounts
- Special G/L indicator
The main dunning program configuration menu displays icons for each of these categories. To complete the configuration, go through each category from left to right and choose the required settings.