It’s time to put what you’ve learned to the test, get 8 questions right to pass this unit.
1.
As a collection manager, you need to analyze the performance of the collections process. Which application would you use to supervise the collections worklist and ensure efficient collections activities?
Choose the correct answer.
2.
You are setting up the organizational structure in SAP Collections Management. You are using collection groups. To which entity are you assigning this collection group?
Choose the correct answer.
3.
You are looking for a way to prioritize items in a collection worklist and specify the currency in which they are displayed in the worklist. Which configuration task will you use to perform this step?
Choose the correct answer.
4.
Which Key Performance Indicator (KPI) can be positively influenced by the integration of SAP Financials and SAP Collections Management?
Choose the correct answer.
5.
What happens to worklist items that do not fulfill the collection rules of a collection strategy?
Choose the correct answer.
6.
You are working as the Collection Specialist in your company. What are the key tasks of this role?
There are two correct answers.
7.
You are considering the implementation of Intelligent Collections Management scenarios. The information about late payments would be beneficial to your business. What sort of data must you consider when implementing the feature?
Choose the correct answer.
8.
Which key functionality of SAP Collections Management focuses on automatically creating and sending reminders, letters, and emails to customers regarding overdue payments?
Choose the correct answer.
9.
You are planning to utilize SAP Collections Management in SAP S/4HANA. The scope item BFC - Collections and Dispute Management provides the necessary technical basis for this. Which standard roles are provided with this functionality?