Continuing with the scenario discussed previously, we created basic prompts that assign urgency, sentiment, and categories to customer messages that can be used in software.
We used advanced prompting techniques to arrive at better prompts. We evaluated techniques and their combinations to analyze the results.
Let's now evaluate the results for different models.
Here are some reasons to use different models to solve a business problem:
- Specialization: Different LLMs are often trained on varied datasets and optimized for specific tasks. For example, some models excel at text generation, while others specialize in image or speech recognition.
- Performance: Combining multiple LLMs can enhance overall performance. One model handles natural language understanding, while another generates high-quality responses, creating a more effective team.
- Cost Efficiency: Allocating specialized models to specific tasks can be more cost-effective than relying on a single, general model. This approach optimizes resource allocation and reduces waste.
- Flexibility: Integrating different LLMs enables handling multimodal inputs and outputs, such as text, images, and audio, providing a more comprehensive solution.
- Redundancy and Reliability: Having multiple models in place ensures that if one model fails or underperforms, others can step in, leading to more reliable outcomes and minimizing downtime.