Creating Experiences from Data and Action

• The other side of the coin from Action is Experience.
• After gathering Data and taking Action, it's time for the end users to Experience your WalkMe solutions.
• Workstation is one application that creates a unified interface to simplify the employee experience.

Experience and Action are two sides of the same WalkMe coin.

After looking at the Data, EMKLAW took action by strategically implementing Shoutouts, SmartTips, Launchers, and automating Smart Walk-Thrus. Integrating these applications creates an intuitive and engaging experience that provides seamless navigation and interaction with their platforms.

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The EMKLAW team identified that a key challenge for them was inefficient and disjointed processes that spanned across multiple platforms.

With the implementation of WalkMe Workstation, EMKLAW gives employees an experience that allows them to search information across services, trigger common tasks and operations with a single click, and remain up-to-date with upcoming meetings and the latest organization messages. They implemented the Workstation application across Windows, Mac and mobile providing employees a unified and productive experience, even when working remotely.

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Action and Experience are opposite sides of the same coin.

Once you have gathered the necessary Data and taken Action to create digital solutions with WalkMe, your end users Experience the solutions as they physically interact with your on-screen content.

WalkMe Workstation is an important aspect of the Experience capabilities and provides a central access point for an employee's day to day business needs.