Exploring SAP Fiori in Utilities

Objective

After completing this lesson, you will be able to explore usage of SAP Fiori in Utilities

SAP Fiori in Utilities

SAP Fiori Launchpad as Single Point of Entry

Screenshot of a software interface with the SAP logo at the top left, displaying Home, My Home, Analytics, DLM - Internal SAP Tools, Fiori Launchpad, Utilities Billing and Invoicing, Utilities Measurement Processing, and Utilities Operations Processing in the menu bar. There is a search bar and a user profile icon at the top right. The interface has headings for Insights, Billing and Invoicing Exceptions, and Contracts and Billing Orders. Under Insights, five boxes are labeled Periodic Billing Overview, Periodic Invoicing Overview, Periodic Billing and Invoicing Analysis, Outstanding Billing Overview, and Display Outstanding Billing Items. Under Billing and Invoicing Exceptions, three boxes labeled Process Billing Errors with 983 billing orders, Resolve Outsorted Billing Documents with 4,110 billing documents, and Resolve Outsorted Invoicing Documents with 876 invoicing documents. Under Contracts and Billing Orders, five boxes labeled Release Blocked Utilities Contracts with 2,378 utilities contracts, Block Utilities Contracts, Process Billing Orders, Process Missing Billing Orders, and Display Suppressed Billing Orders.

SAP Fiori revolutionizes the way users access and utilize applications within companies. At its core is the ability to start the day from an individual home page. This homepage provides a user-friendly interface tailored to the specific needs and roles of the user.

The design of SAP Fiori is based on role-based spaces and pages. This means that each user sees only the information and applications relevant to their role. This not only increases efficiency but also reduces complexity and the need for extensive training. The role-based structure gives the user the impression that the system is exactly tailored to their needs, rather than overwhelming them with a multitude of unused functions.

Another major advantage of SAP Fiori is the ability to customize via dedicated apps. Users can tailor their workspace and add or remove functions with just a few clicks. This adaptability ensures that each user experience is unique and optimal.

First insights and key metrics are provided through KPI tiles. These Key Performance Indicators offer an immediate overview of the most important performance metrics, helping users make informed decisions. With a quick glance at the homepage, users are always well-informed.

In summary, SAP Fiori offers an intuitive, efficient, and user-friendly interface that greatly simplifies the workday. Through role-based adjustments, individual customization options, and readily available KPI data, SAP Fiori helps companies work more productively and stay well-informed.

SAP Fiori App Reference Library

Fiori apps are listed and documented here: SAP Fiori Apps Reference Library

Screenshot of the SAP Fiori apps reference library interface. The top left features the SAP logo. The left side has a menu labeled Categories with options: All apps, All apps for SAP S/4HANA, SAP Fiori apps for SAP S/4HANA, SAP Fiori apps for SAP Business Suite, SAP Fiori lighthouse apps, and Available via SAP Fiori Cloud. A button below allows users to Get SAP Fiori App Recommendations. The main section welcomes users to the SAP Fiori apps reference library, with text encouraging exploration, planning, and implementation of SAP Fiori. It includes three icons with text: one directs to watch a video on using the library, another details the benefits of SAP Fiori lighthouse scenarios for SAP S/4HANA customers, and the third directs users to learn more on the SAP Fiori website or see a free trial. The right side shows a list of apps filtered by Product Suite (SAP S/4HANA), Industry (Utilities) under SAP Fiori lighthouse apps. Apps include Outstanding Billing Overview, Periodic Meter Reading Overview, Block Utilities Contracts, Display Outstanding Billing Items, Display Suppressed Billing Orders, Manage Meter Operator Contracts, and more.

Suggested navigation: All apps for SAP S/4HANA → by Industry → Utilities → then search by "Utilities"

SAP Fiori roles and apps delivered for SAP S/4HANA IS-U (as of 1809).

Meter Data Specialist
  • Periodic Meter Reading Overview

  • Resolve Implausible Meter Readings

Billing Specialist
  • Periodic Billing Overview

  • Outstanding Billing Overview

  • Periodic Invoicing Overview

  • Periodic Billing and Invoicing Analysis

  • Display Outstanding Billing Items

  • Process Missing Billing Orders

  • Display Suppressed Billing Orders

  • Process Billing Orders

  • Process Billing Errors

  • Block Utilities Contracts

  • Release Blocked Utilities Contracts

  • Resolve Outsorted Billing Documents

  • Resolve Outsorted Invoicing Documents

Utilities-Specific Information and Actions

Screenshot of the SAP Periodic Meter Reading Overview interface. The top left features the SAP logo. The overview interface shows different panels including filters for Portion, Scheduled Billing Date, Meter Reading Unit, and Rate Category. The first panel shows Scheduled Meter Readings with 2k readings, represented by a pie chart indicating the breakdown by Implausible Readings and Plausible Readings. The second panel displays Scheduled Meter Readings by Progress, including 1,250 Missing Orders, 1,100 Plausible Readings, and 150 Implausible Readings. The third panel shows Implausible Meter Readings by Validation, with various categories such as Tolerance limits absolute (50), Zero consumption (35), and Meter overflow (15). The fourth panel highlights Implausible Meter Readings by Meter Reading Unit, Scheduled Reading Date, with 150 implausible readings, shown on 21.11.2018. The fifth panel shows a circular chart for Implausible Meter Readings by Meter Reading Category, indicating 100% Water readings by utility company with a total of 150. The sixth panel has the label Meter Reading Orders with no data available. The final “Missing Meter Reading Orders” panel lists various orders with dates, such as 21.11.2025, 21.11.2024, and so on. The user profile icon is located in the top right corner.

SAP Fiori provides users with versatile tools to investigate and drill down into data, facilitating comprehensive analysis and decision-making. One of the key features enabling this functionality is the range of pages designed for different types of data interactions, including Overview Pages, Analytical List Pages, and List Reports or Worklists.

Overview Pages in SAP Fiori offer a graphical representation of data. These pages are ideal for presenting summary information and key performance indicators in a visually intuitive manner. By using charts, graphs, and various visual tools, these pages allow users to quickly grasp overall trends and performance metrics. This makes it easier for users to identify areas that require further investigation or immediate action.

For more detailed analytical tasks, Analytical List Pages serve as a hybrid solution, combining graphical and tabular data views. These pages allow users to filter, sort, and drill down into specific data sets. By providing both high-level graphical summaries and detailed lists, Analytical List Pages offer a balanced approach to data analysis, making it straightforward to transition from broad overviews to intricate details.

List Reports and Worklists present data in list format, offering a straightforward and efficient way to handle large volumes of information. These pages are designed to manage and process lists of items, such as orders, tasks, or records. Users can easily navigate through these lists, apply filters, and perform actions on multiple items at once.

In summary, SAP Fiori's range of pages—Overview Pages, Analytical List Pages, and List Reports/Worklists—empower users to effectively investigate and drill down into data. Whether through graphical overviews, hybrid analytical views, or detailed lists, these tools enhance the user's ability to glean insights and make informed decisions.

Enter Details and Explore in Depth

Screenshot of the SAP interface for resolving implausible meter readings. The top left features the SAP logo. The interface shows various filters including Due Date Status, Sched. Reading Date, Meter Reading Unit, Indep. Validation, Meter Reading Reason, Portion, Division, and Rate Category. The main section lists Meter Readings (150) with detailed columns: - Sched. Reading Date with entries like 21.11.2018. - Device with entries like 20120910028568. - Register with entries like 0501. - More M. button for additional actions. - Meter Reading Unit with entries like YE03. - Meter Reading Reason with entries like Periodic Meter Reading. - Meter Reading Type with entries like Meter reading by utility - SAP. - Independent Validation with entries like Zero consumption and Tolerance limits absolute. - Consumption/Demand with entries showing current and expected values like Current: 0 KWh Expected: 329 KWh. - Internal M.I.Doc. No. with entries like 964144. Additionally, there are buttons for actions such as Release, Accept, and Process. The user profile icon is located in the top right corner.

SAP Fiori offers a streamlined approach to carrying out transactions, integrating a range of functionalities into reimagined native apps that enhance user experience and operational efficiency. Central to this integration is the seamless combination of transactional capabilities with embedded analytics, all wrapped in the consistent and intuitive SAP Fiori visual theme.

Native SAP Fiori apps have been reimagined to deliver an optimized user experience. These apps are not merely a facelift of traditional SAP interfaces; they are designed from the ground up to leverage modern UX principles. The goal is to simplify complex processes, ensuring users can carry out transactions more efficiently and accurately. By incorporating intuitive design elements and clear navigation paths, these apps help users quickly accomplish their tasks with minimal training.

A significant aspect of these apps is their reliance on insights derived from embedded analytics. By integrating analytical capabilities directly into the transactional apps, users can make data-driven decisions in real time. This means they have instant access to key performance indicators and other critical data points while they are engaged in transactional activities. The embedded analytics enable users to understand the context of their tasks better, identify potential issues early, and take corrective actions swiftly.

All these functionalities are presented within the consistent SAP Fiori visual theme, which ensures a uniform look and feel across various apps. The visual theme is not just about aesthetics; it enhances usability by providing a familiar and cohesive user experience. This consistency reduces cognitive load, allowing users to focus more on their tasks and less on navigating the interface.

In summary, SAP Fiori enables efficient transactional operations through reimagined native apps that leverage embedded analytics and maintain a consistent visual theme. This combination empowers users to make informed decisions quickly and carry out their transactions with ease and confidence.

Core Data Services (CDS) for Master and Transactional Data in Utilities

Screenshot of two SAP interfaces. The top left shows the Periodic Billing and Invoicing Analysis dashboard, with filters for Portion, Scheduled Billing Date, Invoicing Progress, Invoicing Status, Billing Progress, and Billing Status. Below filters, a bar chart displays data for Scheduled Billing Date / Division with color-coded categories: blue for Electricity, orange for Gas, and green for Water, comparing billing data for different dates. The bottom right shows the Contract Blocked for Billing Query dashboard, featuring filters for P. Date, Portion, Division, Company Code, and Billing Block Reason. The interface allows selection of dimensions, rows, columns, available fields such as Bill Manually, Changed By, Changed On, etc. A bar chart at the lower section presents data for Number of Contracts Blocked for Billing with several categories like Manual processing, Customer complaint, Incomplete data, Incorrect meter reading data, and Processing by Contracts Dept. The user profile icons are at the top right corners of both dashboards. The legend at the bottom left mentions Periodic Billing and Invoicing App in green, and at the bottom right Contract Blocked for Billing Query in green.

Have a look at SAP note 2682712 - Release status of CDS View-based Cubes and Queries in IS-Utilities, which explains available options to leverage CDS views, lists cubes available in S/4HANA Utilities and points to related SAP Help Portal documentation.

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