In a nutshell, warehouse manager Jet’s areas of responsibility include customer orders, returns, and refunds, both for home delivery and pick-up-in-store.
The Backoffice offers Jet a dedicated perspective, the Order Fulfillment Cockpit, which allows him to do the following:
- Prepare items for shipping, including reviewing and editing package information, as well as printing shipping labels
- Search for and manage points of service and warehouses
- View and manage inventory
- Accept the return of goods
- Decline a partial or whole consignment and reallocate it