The grounding capability is now available in the orchestration module of the generative AI hub. It provides specialized data retrieval through vector databases, grounding the retrieval process using external and context-relevant data. Grounding combines generative AI capabilities with the capacity to use real-time, precise data to improve decision-making and business operations for specific AI-driven solutions. This data supplements the natural language processing capabilities of pretrained models trained on general material. The Pipeline API is proxied through the SAP AI Core generative AI hub and incorporates vector stores, such as the managed SAP HANA database.

The generative AI hub supports document grounding through several key features and processes:
- Access to LLMs: The generative AI hub provides instant access to a range of LLMs from different providers, such as GPT-4 by Azure OpenAI and OpenSource meta-lama. This broad access allows the orchestration of multiple models to enhance AI capabilities.
- Integration with SAP AI Launchpad: Users can execute prompts in the AI Launchpad, showcasing how generative AI can assist with business processes. The SAP AI Core infrastructure supports text template generation based on applications while ensuring data security.
- Improved Context and Accuracy: By grounding AI responses in customers' specific documents (like HR policies), the generative AI hub enhances the context and accuracy of generated content. It minimizes the chance of hallucinations and reduces ambiguity.
- Document Indexing: Unstructured and semi-structured data from documents are preprocessed, split into chunks, and converted into embeddings using LLMs. These embeddings are stored in the SAP HANA Vector Database for efficient querying, which aids in grounding AI responses in real, relevant data.
These features ensure that generative AI can provide reliable, transparent, and contextually accurate responses by using the customer's own document repositories.