Getting to Know SAP Build Work Zone


After completing this lesson, you will be able to:

  • Differentiate between SAP Build Work Zone editions
  • Demo the SAP Build Work Zone capabilities
  • Review the key capabilities of SAP Work Zone
  • Explain additional components and optional integrations of SAP Work Zone

Introduction: Getting to Know SAP Build Work Zone

In their everyday work life, employees struggle to find relevant information, spend too much time switching between business applications, or cannot find the application they need to accomplish a given task. Complex enterprise technology landscapes lead to bad user experiences across a vast number of different content types, UI tools, IT systems, content repositories, applications, and channels.

Getting Started With Digital Experience Services

Using low-code / no-code tools such as SAP Build Work Zone for creating integrated business sites are the solution to this problem. You can benefit by creating seamless digital experiences that are consistent and engaging across all channels, business processes, and applications.

Citizen developers can leverage SAP Build Work Zone services to create their business sites, whether a digital workplace for yourself, or your colleagues, suppliers, customers, and other personas – without writing any code.

SAP BTP Cloud Services: Application Development

Differentiating SAP Build Work Zone editions

SAP Build Work Zone standard edition allows you to create an (SAP) application-centric entry point, providing a harmonized user experience layer that integrates applications, tasks, and notifications. The setup and configuration process provides an IT administrator-centric experience, allowing for flexible role-based setups.

SAP Build Work Zone advanced edition provides they key features you get with SAP Build Work Zone standard edition, plus capabilities that enable you to combine the application-centric experience with web content, documents and knowledge sharing as well as user engagement in discussion forums, feeds and more. It empowers administrators, citizen developers and end users alike to contribute and create engaging, modern experiences.

Differentiating the SAP Build Work Zone Editions

Demoing SAP Build Work Zone Capabilities

With SAP Build Work Zone, you can:

  • Deliver a contextual and consistent digital experience that allows people to access all the resources they need in one place in a harmonized way versus inefficiently switching between multiple applications or screens.
  • Enable users to use drag-and-drop customization to personalize their digital workplace and enrich it with the resources and workflows they need to maximize productivity.
  • Accelerate creation of new digital interfaces with pre-built templates and a business user-focused page design experience.

SAP Build Work Zone is running on the SAP Business Technology Platform, so you can integrate your business processes and applications with the flexibility, scalability, and breadth of support you need to successfully extend or build innovative applications.

Reviewing the Key Capabilities of SAP Work Zone

An application-centric launchpad experience with an extended feature-set that allows integration of SAP and third-party business applications from both cloud and on-premises deployments.

A modern "What You See Is What You Get" (WYSIWYG) page editor with a grid-based layout and a selection of pre-built widgets and custom cards for creating modern workspaces, or "home" pages, for different personas and use cases.

A set of tightly interwoven features for enabling use cases around user-generated (web) content, communications, and engagement, including:

  • User-managed workspaces
  • Discussion forums
  • Knowledge bases or news feeds

Key Capabilities of SAP Work Zone

Explaining Additional Components and Optional Integrations of SAP Work Zone

In addition to the core components of SAP Build Work Zone, we also provide default components and optional integrations:

Default Components
  • Based on SAP BTP.
  • Integrated out of the box.
  • Provide platform-level capabilities, such as central identity and access management across SAP solutions.
  • Provide functionality to create customized themes to adjust look and feel.
Optional Integrations
  • Based on your use cases and requirements.
  • Optionally add several integration scenarios that don’t come pre-integrated; these include SAP as well as third-party products.
  • An example for such an optional integration scenario would be building your own chatbot leveraging SAP Conversational AI.

From a commercial perspective, such services are not included when you buy SAP Build Work Zone, nor are they required for deploying it.

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