Review Business Automation Scenarios


After completing this lesson, you will be able to:

  • Assess ideal scenarios for process automation
  • Explore end-to-end processes with sub-processes for automation
  • Review the sales order management process you will build

Assess Ideal Scenarios for Process Automation

You‘re probably wondering which of your business processes are potential candidates for automation, or if there are any limitations. It’s true you should choose your scenarios and use cases wisely, especially as you get started as a citizen developer, but in fact, you are not limited to a dedicated line of business or industry with what you can do. You can use SAP Build Process Automation anywhere and take advantage of native integrations with SAP applications.

Assessing ideal scenarios for process automation

You can build, adapt, improve, and innovate many kinds of business processes with minimum assistance from IT – for example:

  • Automate manual, repetitive tasks such as copy-pasting data into a spreadsheet.
  • Digitalize manual and semi-automated processes, for example, capital expenditure approvals.
  • Automate when there is a high volume of process steps, think of entering sales order data.
  • Automatically aggregate data from multiple systems, and purchase record updates.
  • Extend and adapt the standard flows of your business applications (SAP or non-SAP, on-premise or in the cloud), for example adding several levels of approvals for a sales order.
  • Automate end-to-end cross-application workflows, that span several systems (for example your ERP and your human resources (HR) systems), in employee onboarding processes.

Exploring End-to-End Processes With Sub-Processes for Automation

Quick Wins for Process Automation by LoB

Exploring end-to-end processes with sub-processes for automation:

  • Lead-to-cash –capital expenditure approvals, invoice approvals, and account opening.
  • Hire-to-retire —relocation, visa permits, HR employee self-services, managing contingent workers.
  • Design-to-operate –updating master data records, document approval, and lead generation workflows.
  • Source-to-pay –return order process, incident management, procurement data collection.

Reviewing the Sales Order Management Process You Will Build

Today you’re going to learn how to build a sales order management process. This process contains many manual steps, and emails are sent back and forth. This is not a good experience for the sales employee, nor for customers whose orders might be delayed or even lost during the manual process. Using SAP Build Process Automation, we can change this with you!

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