Reviewing Features and General Settings for SAP Commerce Cloud

In this unit, we'll explore features specifically designed for SAP Commerce Cloud within the SAP CX AI toolkit. Building on previous units, we'll dive into the four broad categories of available features:

• Enrich Product Data
• Simplify Product Discovery
• Enhance Product Images
• Create Personalized Content

Let's log into the SAP CX AI toolkit User Interface (UI) and quickly overview its powerful features.

As shown in the screenshot:

1. Enrich Product Data – Easily generate and enrich product data with the following tools:
   • Product attributes: Suggest new attributes and values based on the product image and description.
   • Product descriptions: Create detailed product descriptions tailored to selected products based on your product definition and inputs.
2. Simplify Product Discovery – Enhance content management and online shopping with the two innovative tools:
   • Visual search: Enables users to upload photos to find matching items through AI-driven image detection.
   • Ask about this product: Allows users to ask specific questions and receive accurate responses about product details.
3. Enhance Product Images – Leverage the Product Image Designer tool to generate or edit images, transform backgrounds and align visuals with brand aesthetics
4. Create Personalized Content – Empower business users with customized AI prompts to:
   • Create social media posts for platforms such as X (Twitter), Facebook, Instagram, and Threads.
   • Generate blog posts to include an introduction about selected products based on the instructions you choose.
   • Generate product banner texts with a selected tone, length, and any special instructions you provide.

We'll explore these features individually in the upcoming lessons.

Before diving into each feature, let’s address some general settings. Watch the following video to learn more:

Here are the key points from the video:

To utilize and enhance the product data from the connected SAP Commerce Cloud,

• Configure the versions of the classification system and product catalog before using the AI features in the SAP CX AI toolkit.
• Access these settings within the SAP CX AI toolkit in the Settings workspace, under Commerce, User Management.
• The versions are crucial for AI features requiring or generating product data, such as attributes, descriptions, images, visual searches and so on. They define the target classification system and catalog version in SAP Commerce Cloud for publishing generated data (attributes, values, descriptions, images).
• You can select or switch between available classification system and catalog versions in the drop-down menus for any AI features.