Dispute Management in Collections Management in SAP S/4HANA Cloud Private Edition

In this live session we will focus on the collection of outstanding payments from customers, managing disputes and promises to pay.   The session will also explore the recording, monitoring, and resolution of disputes related to customer invoices.

After participating in this live session, you will be able to:

• Evaluate customers based on factors including the amount overdue
• Create Dispute cases
• Track, manage, and resolve customer disputes and payment discrepancies in a structured and traceable way.