Live SessionExpert Deep Dive

SAP Business AI in SAP Service Cloud Version 2

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SAP Business AI in SAP Service Cloud Version 2

Overview

In this live session we will focus on the embedded AI features in SAP Service Cloud Version 2 and how they help enterprise customer service teams to optimize their day-to-day work.
We will discuss the available functions and their business value, explain the configuration and pre-requisites, and share the high-level architecture.
After attending this session you will be able to
describe the embedded AI scenarios in SAP Service Cloud
explain the business value of the scenarios
master the configuration of the scenarios
outline the high-level architecture

Learning objectives

After participating in this live session you will be able to: - Describe the embedded AI scenarios in SAP Service Cloud - Explain the business value of the scenarios - Master the configuration of the scenarios - Outline the high-level architecture

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Description

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SAP Business AI in SAP Service Cloud Version 2

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