Live SessionExpert Deep DiveSubscription
SAP Service Cloud Version 2: Maximising the power of AI in Customer Service
Online
.png&w=3840&q=75)
Overview
In this live session, we will showcase the various AI product features in SAP Service Cloud Version 2 that can be used to assist agents in resolving customer service queries quickly and effectively.
Learning objectives
After participating in this live session, you will be able to:
- Understand the various AI features in SAP Service Cloud Version 2
- Use AI features to help resolve customer service queries
Your current experience in this topic
Beginner
Intermediate
Advanced
Roles
Consultant, Business User, Administrator
