Name: How to Set Up CTI Integration - SAP Service Cloud
Uploaded: 2020-12-2
Duration: 506 s
Description: This video explains step-by-step how to configure Computer Telephony Integration (CTI ) into your SAP Service Cloud system. With this integration, your system gets equipped to make and receive telephone calls to handle customer service issues.

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<div><div><div><div><div><p>This video explains step-by-step how to configure Computer Telephony  Integration (CTI ) into your SAP Service Cloud system. </p><p>With this integration, your system gets equipped to make and receive telephone calls to handle customer service issues.</p></div></div></div></div></div>

How to Set Up CTI Integration - SAP Service Cloud