Name: Using Account Duplicate Check in SAP Sales Cloud
Uploaded: 2018-11-6
Duration: 165 s
Description: In this video, you will learn how to use the account duplicate check feature in SAP Sales Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us your feedback.

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<div><div><div><div><div><div><p>In this video, you will learn how to use the account duplicate check feature in SAP Sales Cloud.</p>  <p>Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us your feedback.</p></div></div></div></div></div></div>

Using Account Duplicate Check in SAP Sales Cloud

Would you like to learn about the account duplicate check feature? If so, follow this tutorial. Multiple duplicate records for the same customer may lead to inconsistencies in the system on triggering a duplicate check. The system identifies a master record in duplicate records, if any, for an account. You can then initiate an account merge between the master and Duplicate Records. As part of merge, the master record is retained and duplicate records are set to obsolete. Status and relationship of replaces and is replaced by is created between the master and duplicate records respectively. Your administrator can configure the duplicate check to configure a duplication check. Assign weightage to each parameter. Determine system. Recommend the duplicate steering account creation view, and use the similarity scores for each duplicate record. In this tutorial, let's create a new account and see the duplicate check feature at work. You can trigger a duplicate check when creating new accounts, customers, or contacts. First, choose customer choose accounts to create a new account. Select the plus icon. Enter blue chip. Saving the account allows the system to perform an application. Check displaying all the duplicates in the duplicate check results panel. The duplicate Check Results panel will display similar records based on the configuration done in the initial setup. It will also show similarity percentages to help a user ensure that they do not accidentally create duplicate records in the system. In order to see the details of the duplicate account, click on blue Chip California. You can also use Action Check for duplicates in the toolbar. To initiate a duplicate check for existing accounts, individual customers and contacts. When checking for duplicates, the system displays a list of potential duplicate records. Let's select all the records from this list and merge them. Select merge to trigger a merge process. You've seen how to check for duplicate records in trigger emerge from multiple accounts in your cloud for customer system. This concludes the tutorial.