Applying a Human-Centered Approach to Identify and Define Business AI Use Cases

After completing this learning journey, you will be able to:

• Prepare and run a Business AI Explore Workshop with strategic decision makers to ideate and identify AI use cases with business value.
• Prepare and run a Business AI Design workshop with business and IT experts to understand user requirements for a use case idea or existing process, ideate valuable AI capabilities to improve it, and define a future user experience enriched with AI.