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ST (MMCP-Storage) - 2024-05-08T15:40:56.526Z)

Alignment - team charter and project kick-off

Discovery - the design challenge and the project scope

Insight - stakeholder ID and interviewing techniques

Framing - persona design, insights, and POV

The Problem Space

Ideation - idea generation, clustering, and VPD

Prototyping and storytelling - demonstrating ideas

Testing - idea validation

Coaching - extra coaching tools

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Now you have the chance to earn points towards your record of achievement. The specific details of the quiz are listed below. You’ll have one attempt at getting the questions right, so please make sure to check your answers before saving them.
We strongly recommend that you avoid guessing in multiple-answer questions, and only select the answers that you are sure about. Check the [**evaluation of exam performance guidelines**][1] for further details. 

Before you begin, check your browser is compatible. You can find the requirements on our [**FAQs page**][2]. If, for some reason, you get disconnected, try to reconnect within the given time and you’ll still be able to finish the quiz. If you have any other issues, please contact the **openSAP Helpdesk**.

[1]: https://open.sap.com/pages/roa_guidelines#4-evaluation-of-exam-performance
[2]: https://open.sap.com/pages/faq#what-are-the-technical-prerequisites-for-the-weekly-assignments-and-final-exam

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The Solution Space

Design Thinking in a Nutshell

This course introduces the design thinking methodology and helps participants practice in-demand skills such as problem-solving, critical thinking, and creativity. The first section focuses on unpacking and framing problems using techniques such as Persona and Customer Journey Map. The second section focuses on ideation, prototyping, and testing to create user-centric solutions.