Detailing the Dunning Run

Learn how to set minimum amounts, define charges, and customize dunning letter texts.

Learning outcome

This course is designed to help experienced Accounts Receivables professionals effectively manage the dunning process, which is essential for maintaining accurate financial records and ensuring prompt customer payments. You will learn how to handle new dunning procedures, such as setting minimum amounts, defining charges, and customizing dunning letter texts.

Set and establish dunning procedures and levels for business partners.
Develop and tailor dunning procedures, including minimum amounts and charges.
Edit the dunning letter wording in Adobe LiveCycle Designer and assign it to a dunning procedure.