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bookmap_Discovering_In-App_Extensibility_in_SAP_Sa_001_en-US_learning-sap-com_lsc-prod_batchid_530814.zip (BUILDER-INGRESS) - 2026-06-08T10:08:25.000Z

Understanding Key Concepts and Benefits

Identifying Key Elements in the User Interface

Introducing In-App Extensibility in SAP Sales Cloud and SAP Service Cloud Version 2

Understanding Personalization Features and Use Cases

Understanding Adaptation Capabilities

Creating and Assigning Page Layouts

Enhancing User Experience with Personalization and Adaptation

Explaining Extensibility Functionalities

Adding Custom Fields to Business Entities

Implementing Custom Logic

Managing Dynamic Property Rules

Extending Business Entities

Introducing Interaction Types

Using External Hooks

Using Mashups with External Web Applications

Automating Actions Using Autoflows

Interacting with External Systems

Discovering In-App Extensibility in SAP Sales Cloud and SAP Service Cloud Version 2 

<p>This course guides the learner through the utilization of the in-app extensibility mechanisms to enhance the out ot the box capabilities of SAP Sales Cloud and SAP Service Cloud Version 2.</p>

This badge verifies that the learner has completed the course "Extending SAP Sales Cloud and SAP Service Cloud Version 2 using In-App Extensibility" on Beginner level. The learner is able to: understand how to use in-app extensibility tools in SAP Sales  Service Cloud v2, create and modify custom fields business rules and  UI elements, configure business logic to meet specific requirements, adapt the system without coding using low-code/no-code approaches, extend standard processes to fit business needs efficiently .

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using In-App Extensibility