• Free
  • Course
  • 2 hr +

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

Enhance the capabilities of SAP Sales and Service Cloud Version 2 using SAP Build Apps
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Learning outcome

This course teaches how to create a side‑by‑side extension app with SAP Build Apps and how to leverage SAP AI Core Services to enhance SAP Sales Cloud and SAP Service Cloud (Version 2). You’ll follow a practical, hands‑on approach to design, build, and connect an extension that augments cloud functionality and meets specific business requirements.

By the end of the course, consultants and developers will be able to:

  • Design and implement a side‑by‑side extension app using SAP Build Apps.
  • Integrate the extension with SAP Sales Cloud and SAP Service Cloud Version 2 for data exchange and user workflows.
  • Call and use SAP AI Core Services to add AI‑driven capabilities to the extension.
  • Apply deployment, security, and integration best practices to deliver a production‑ready solution.

 

Goals

Get started with SAP

Building the basics

Goals

Get started with SAP

Building the basics

Products and Roles

AdministratorDeveloperConsultant

SAP Cloud for Customer core applications

SAP Build Apps


Prerequisites

Previous experience as a developer.