Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

This course teaches how to create a side‑by‑side extension app with SAP Build Apps and how to leverage SAP AI Core Services to enhance SAP Sales Cloud and SAP Service Cloud (Version 2). You’ll follow a practical, hands‑on approach to design, build, and connect an extension that augments cloud functionality and meets specific business requirements.

By the end of the course, consultants and developers will be able to:

• Design and implement a side‑by‑side extension app using SAP Build Apps.
• Integrate the extension with SAP Sales Cloud and SAP Service Cloud Version 2 for data exchange and user workflows.
• Call and use SAP AI Core Services to add AI‑driven capabilities to the extension.
• Apply deployment, security, and integration best practices to deliver a production‑ready solution.