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Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps
Enhance the capabilities of SAP Sales and Service Cloud Version 2 using SAP Build AppsAbout this course
Roles, products and skills:
AdministratorDeveloperConsultantSAP Cloud for Customer core applicationsSAP Build Apps
This course teaches how to create a side‑by‑side extension app with SAP Build Apps and how to leverage SAP AI Core Services to enhance SAP Sales Cloud and SAP Service Cloud (Version 2). You’ll follow a practical, hands‑on approach to design, build, and connect an extension that augments cloud functionality and meets specific business requirements.
By the end of the course, consultants and developers will be able to:
- Design and implement a side‑by‑side extension app using SAP Build Apps.
- Integrate the extension with SAP Sales Cloud and SAP Service Cloud Version 2 for data exchange and user workflows.
- Call and use SAP AI Core Services to add AI‑driven capabilities to the extension.
- Apply deployment, security, and integration best practices to deliver a production‑ready solution.
Prerequisites
Previous experience as a developer.