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Obtener más información sobre los procesos de solución de SAP S/4HANA Cloud Public Edition, servicio

Conocer SAP S/4HANA Cloud Public Edition, servicio

Buscar los roles empresariales y los catálogos empresariales necesarios para un proceso de solución

Acceso a todas las simulaciones de SAP Enable Now

Subreparto

Introducción a SAP S/4HANA Cloud Public Edition, servicio

Introducción a la gestión y supervisión de órdenes de servicio

Creación de órdenes de servicio y confirmaciones de servicio

Optimización de procesos de servicio comunes con plantillas, paquetes de servicios y propuestas de productos

Utilización de funciones detalladas de la aplicación SAP Fiori Gestionar órdenes de servicio

Uso de la funcionalidad adicional relacionada con los procesos de servicio estándar

Utilización de la gestión de órdenes de servicio con la configuración de variantes avanzada

Trabajar con órdenes de servicio y confirmaciones de servicio (3D2, 6GS)

Introducción al aprovisionamiento para la gestión de servicios

Explicación de los pasos del proceso y los roles empresariales para Aprovisionamiento para la gestión de servicios

Uso de las aplicaciones SAP Fiori para aprovisionar materiales para órdenes de servicio

Aprovisionamiento de materiales para ejecutar órdenes de servicio (3NI)

Presentación del proceso de solución de oferta de servicio

Explicación de los pasos del proceso de oferta de servicio

Uso de la aplicación Gestionar ofertas de servicio

Creación de ofertas de servicio (4GA)

Introducción a la gestión de contratos de servicios

Creación de contratos de servicio

Uso de la funcionalidad adicional relacionada con los contratos de servicio

Uso de la gestión de contratos con la configuración de variantes avanzada

Creación de contratos de servicio (3MO, 6GU)

Introducción a la supervisión y el análisis de servicios

Explicación de los roles empresariales para la supervisión y el análisis de servicios

Uso de aplicaciones analíticas y pantallas

Supervisión del rendimiento del servicio (43B)

Implementación de procesos de servicio in situ en SAP S/4HANA Cloud Public Edition, servicio

<p>​​In this course you explore the fundamental business processes for on-site service processing in SAP S/4HANA Cloud Public Edition, service.​</p>