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bookmap_SAP_Business_One_Implementation_Course_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2026-10-28T16:05:27.000Z

Exploring the Customer Relationship Management (CRM) Process

Creating an Activity to Start the CRM Process

Utilizing the Opportunity for Potential Deals with a Customer or Lead

Utilizing the Customer Relationship Management (CRM) Functionality

Managing the Purchasing Process in SAP Business One, Web Client

Running the Purchasing Process

Creating Recurring Transactions in SAP Business One, Web Client

Using Blanket Agreement in Purchasing Documents

Handling the Purchasing Process in SAP Business One, Web Client

Discovering the Service Process in SAP Business One, Web Client

Creating an Equipment Card for a Serial Number Item and Defining Service Contracts

Creating a Service Call

Managing the Service Solutions Knowledge Base

Managing the Customer Service Process

SAP Business One Implementation

Learn about the major enhancements for SAP Business One to prepare for the assessment to stay certified.

This certification verifies that you possess fundamental knowledge in several areas. These areas include implementation, logistics, financials, and the SAP Business One Web client. It also proves that you can work under the guidance of an experienced consultant. With this guidance, you are able to implement your first SAP Business One project.

Stay Certified – SAP Business One Implementation

About this course

Products and Roles

Prerequisites

Appears in

Learn

Utilizing the Customer Relationship Management (CRM) Functionality

Handling the Purchasing Process in SAP Business One, Web Client

Managing the Customer Service Process

Prerequisites

Products and Roles

Appears in