Share feedback

<p>We are aware of intermittent issues in accessing the learning content</p>

We are aware of intermittent issues in accessing the learning content

Track your progress, save content and access your certifications — all in one place.

Log in or create a free account.

Why create an SAP account?

Enhance your learning experience

SAP Learning

Choose your subscription

Manage your subscription

Activate your subscription

Live Sessions

Hands-on Practice

Certification

My Learning

Ready to start learning?

This browser is not supported

Show more

Ooops, something went wrong!

Oh no! Tell us how we can improve.

Great! We value your feedback

Thank you!

Browse by capability

Please wait

Unfortunately there is a technical problem preventing us from checking your exam attempt status. Please try again later.

Unable to check your exam status

Please try again later

Sorry, we encountered an error

Try again or reset results to continue browsing

We didn't find what you're looking for

To continue, please log in

Your session has timed out

Validate your skills and learning by completing the certification exam and gain a highly recognised accreditation.

Book your certification exam

Complete the assessment to validate your SAP PartnerEdge competency qualifications.

Ready to take your assessment?

Learn about the key features and essentials in the latest release to help you prepare for the Stay Certified assessment.

Prepare for assessment

Learn new skills you need at your own pace with our bite-sized lessons.

Prepare for certification

In your My Learning account you can view your certification and learn how to take your Stay Certified assessment.

Ready to take your Stay Certified assessment?

Get tailored answers, tune into podcasts, and dive deeper with interactive study guides, mind maps, FAQs and more.

Upskill faster with AI-powered assistance

Upgrade to AI-powered learning

Enroll in Gemini Notebook to flexibly interact with SAP Learning content. It's free and activates instantly.

You are all set. Gemini Notebook is now active. You will have access to AI powered learning for all our eligible courses.

Enrollment successful!

Get started with AI-powered learning

Explore {title} at SAP Learning. Find out more!

You have earned a new badge!

You've completed

Something went wrong when connecting to the badge service. You can always check your achievements in My Learning.

Badge couldn't be issued

You've finished the course, but the external system didn't verify it. Please try again later or refresh the page to update your record.

We couldn't confirm your completion

The learning content has been updated. Refresh the page to reload the most recent content.

Your course content has changed

This badge was already awarded earlier, so no new one is added. You can view it anytime in My Learning.

You've already earned this badge

We couldn't finish your request due to an unexpected error. Please refresh the page and try again. If the issue continues, check My Learning or try again later.

Something went wrong...

The saved progress data isn't valid, so we couldn't update your course status. Please try again later or refresh the page.

We couldn't load your progress

About this course

Learn

Prove your knowledge and earn a badge that validates your expertise.

Earn a badge

Complete this section to get all the required knowledge.

Enable notifications to get notified when the new content is released

More units will appear here

Join scheduled live courses led by experienced SAP trainers.

Learn with an instructor

Other ways to learn

This certification is no longer offered. To check your certification details click on Go to My Learning.

This certification is retired

Visit My Learning to check your status and schedule your assessment. You can also watch <link>Certification Support videos</link> to guide you through the process.

Ready to renew? It's time to take your Stay Certified assessment

This certification has expired and cannot be renewed. You can explore recommended alternatives in the <link>SAP Certification portfolio</link> or visit My Learning for status updates.

This certification has been retired and is no longer active

Visit My Learning to see if you have attempts left to retake. For more details, see our guide: <link>How to Get Certified with SAP Certification</link>.

Unfortunately, you didn't pass the assessment this time

You certification is current. View details anytime in My Learning.

Your certification is up to date

Supplementary resources

Quiz

Congratulations on completing this {objType}

Subscribe to be informed about updates to this learning journey. We will inform you when a new unit is available.

Get notified

Assessment

Course Completion

Knowledge Badge

Overview

Support Resource

Certification Exam

Theoretical Exam

Schedule

Stay Certified

External Course

Practical Exercise

Practical Test

External Hands-On

External Resource

Learning Journey

Learning Journey Assessment

Lesson

Live Session

Practice System

Hands-on Practice for {title}

Scenario Based Assessment

Course Assessment

Course

SAP Expert Lectures

Subscription

System Based Assessment

Unit

Video

Video Playlist

Week

Appears in

Badge earned

Badge you can earn

Apply this learning through concrete examples such as demos for customer engagements.

Experience Journey

Learning outcome

Toggle full description

Prerequisites

Products and Roles

Want to remove this from your Learning List?

You have until July 30, 2026 to complete your Stay certified assessment.

Your SAP Certification extension is now active!

Please log out and log back in. If the issue persists after waiting a moment, please reach out to Support.

An error occurred during log in

Your exclusive access to the SAP Learning Hub, event edition is ready. <link>Start learning now.</link>

Access activated

Your free Joule Studio Certification voucher is now available. <link>Prepare for your exam</link>

Free voucher activated

Something went wrong while activating your free Certification voucher. Try again.

Free voucher couldn't be activated

You can now register for free Live Sessions.

cleanFiles/bookmap_Exploring_SAP_S_4HANA_for_Utilities_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2026-07-10T13:24:40.000Z

Determining the Distinctive Features of SAP S/4HANA System

Giving an Overview of Utilities Processes

Giving an Overview of SAP S/4HANA Utilities

Utilizing Customer Engagement Functions for Effective Customer Service Operations

Analyzing SAP S/4HANA Utilities Customer Service and Engagement Processes

Applying SAP S/4HANA Utilities for Customer Engagement Architecture and Integration

Explaining Utilities Product Integration Layer Energy Product within SAP S/4HANA Utilities

Explaining Customer Engagement

Optimizing Business Processes with Artificial Intelligence Integration in SAP S/4HANA

Leveraging Artificial Intelligence-Solutions for Enhancing SAP S/4HANA Utilities

Applying Data Analytics and Big Data in SAP S/4HANA Utilities

Categorizing Machine Learning Scenarios in SAP S/4HANA Utilities

Introducing Artificial Intelligence in SAP S/4HANA Utilities

Introducing SAP Fiori

Using SAP Fiori Launchpad

Personalizing SAP Fiori Launchpad

Exploring SAP Fiori in Utilities

Exploring the Basics of SAP Fiori and Utility-Based Functions

Giving an Overview of Asset Management (EAM)

Explaining Asset Management (EAM) Architecture

Explaining Asset Management (EAM)

Giving an Overview of Cloud

Analyzing and Applying SAP Market Communication Architecture for Utilities

Exploring Cloud for Utilities

Transitioning to SAP S/4HANA for Utilities Industry

<p>​​​​In this course, current Utilities users will learn the main differences between SAP ECC and SAP S/4HANA Cloud Utilities. The course explains the Customer Engagement and SAP Fiori for Utilities. Conversion options are analyzed and other aspects to promote a smooth transition to SAP S/4HANA are presented. Intelligent Enterprise Asset Management strategy is explained including the architecture and solutions that connect the SAP S/4HANA to the native cloud solutions supported by the Asset Central Foundation. The course also covers the integration of artificial intelligence in optimizing business processes, using SAP Fiori for utility-based functions, asset management architecture, and the application of cloud solutions in the utilities sector. SAP Business Technology Platform for Utilities is introduced along with SAP’s strategy to keep the SAP S/4HANA core clean, by promoting Extensibilities and Integrations with SAP BTP. The training balances management and technical topics on a high level to ensure all topics are covered in an engaging way.​</p>

Transitioning to SAP S/4HANA for Utilities

About this course

Products and Roles

Prerequisites

Learn

Giving an Overview of SAP S/4HANA Utilities

Explaining Customer Engagement

Introducing Artificial Intelligence in SAP S/4HANA Utilities

Exploring the Basics of SAP Fiori and Utility-Based Functions

Explaining Asset Management (EAM)

Exploring Cloud for Utilities

Available in

Prerequisites

Products and Roles

Related resources

Transitioning to SAP S/4HANA for Utilities

​​Transitioning to SAP S/4HANA for Utilities​

About this course

Products and Roles

Prerequisites

Learn

Giving an Overview of SAP S/4HANA Utilities

Explaining Customer Engagement

Introducing Artificial Intelligence in SAP S/4HANA Utilities

Exploring the Basics of SAP Fiori and Utility-Based Functions

Explaining Asset Management (EAM)

Exploring Cloud for Utilities

Available in

Prerequisites

Products and Roles

Related resources

Transitioning to SAP S/4HANA for Utilities

Transitioning to SAP S/4HANA for Utilities