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Applying a Human-Centered Approach to Identify and Define Business AI Use Cases

After completing this unit, you will be able to:

  • Understand the importance of using a human-centered approach to identify and define AI use cases and recognize the value of aligning AI initiatives with business and user needs.
  • Explain the Human Centered Approach to Innovation (HCAI) and its five iterative phases: Explore, Discover, Design, Deliver, Run and Scale, and describe how this approach ensures that AI innovations are useful, valuable, and feasible.
  • Distinguish between the Business AI Explore Workshop and the Business AI Design Workshop, including their purposes, outcomes, participant requirements, and optimal settings for each.

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Applying a Human-Centered Approach to Identify and Define Business AI Use Cases

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