Free
  • Learning Journey

Becoming a Certified Solution Architect in SAP Customer Experience

Gain skills to implement CX, extend solutions, integrate with systems, and earn certification.
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Learning outcome

By the end of this learning journey, participants will be able to:

  • Describe the core capabilities and architecture of SAP Customer Experience solutions.
  • Explain how SAP BTP, SAP Integration Suite, and SAP Build integrate with CX landscapes.
  • Design end-to-end CX solution architectures that meet business and technical requirements.
  • Select appropriate integration patterns and middleware approaches for common CX scenarios.
  • Propose extensibility approaches using SAP Build and BTP services for custom requirements.
  • Translate business requirements into solution components and justify design trade-offs.
  • Plan project delivery activities, including testing, deployment, and change management for CX implementations.

Goals

Develop your expertise

Skill deepening learning


video

Goals

Develop your expertise

Skill deepening learning


Prerequisites

This examination is intended for individuals who perform a solutions architect role and have experience implementing SAP Customer Experience solutions.


Products and Roles

Architect

SAP Service Cloud Version 2

SAP Sales Cloud Version 2

SAP Build

SAP Customer Data Platform

SAP Customer Data Cloud

SAP Commerce Cloud

SAP Emarsys

SAP Integration Suite