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SAP Learning Class | Configuring SAP S/4HANA Cloud, Private Edition for Service

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The "SAP Certified Application Associate - SAP S/4HANA Cloud Private Edition, service" certification exam verifies that the candidate has the fundamental and core knowledge in the area of SAP S/4HANA Service on-premise/private cloud required for the consultant profile. This certificate proves that the candidate has an overall understanding and can implement the knowledge practically in projects to contribute to the success of the planning and implementation phases in a mentored role. Previous project experience is not necessarily a prerequisite to pass this exam.

SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Service

cleanFiles/ningBookmap_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-09-24T10:49:58.000Z

Creating the Organizational Model

Checking Organizational Levels in Service with Advanced Execution

Summarizing Customizing for Organizational Data

Assessment

Creating Organizational Data

Creating User, Employee Master Data, and Internal Business Partner

Creating an External Business Partner

Creating Master Data for Service with Advanced Execution

Summarizing Customizing for Master Data for Organizational Elements

Creating Master Data for Organizational Elements

Creating Products

Creating Product Bundles

Summarizing Customizing for Products and Product Bundles

Creating Products and Product Bundles

Configuring and Creating Functional Locations

Transferring Data

Configuring and Creating Equipment

Configuring and Creating Serial Numbers

Configuring and Creating Bills of Material

Setting up Product Proposal

Summarizing Customizing for Technical Assets

Configuring and Creating Technical Assets

Configuring and Creating Measuring Points and Counters

Summarizing Customizing for Measuring Points and Counters

Configuring Organizational and Master Data in SAP S/4HANA Service

cleanFiles/S4750_Bookmap_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-09-24T10:52:46.000Z

Demonstrating a Service Process in SAP S/4HANA

Introducing Service Processing in SAP S/4HANA and Learning its Process Steps

Configuring a Transaction Type

Configuring an Item Category

Configuring Item Category Determination

Configuring Copying Control for Business Transactions

Configuring the Integration with Controlling in SAP S/4HANA

Configuring the Integration with the Cross-Application Time Sheet (CATS)

Configuring Pricing for Service Transactions

Configuring More Basic Settings for Business Transactions

Learning the General Configuration of Service Processing

Creating a Service and a Response Profile

Configuring Service Requests

Configuring Service Order Quotations and Service Orders

Configuring the Integration Between Service Transactions and Logistical Processing in SAP S/4HANA

Configuring Service Confirmations

Configuring Service Billing

Configuring the Service with Advanced Execution Scenario

Configuring an On-Site Service Process

Processing an In-House Repair

Learning the Configuration of In-House Repair

Configuring In-House Repair

Configuring Service Contracts

Outlining the Architecture Behind SAP S/4HANA Service

Configuring the User Interface

Appendix: Understanding the Technical Architecture and the Configuration of the User Interface

Performing Basic Customizing for Service in SAP S/4HANA and SAP S/4HANA Cloud Private Edition

This learning journey will introduce you to the basic configuration settings required for:<ul><li>Organizational and Master Data in SAP S/4HANA Service</li><li>SAP S/4HANA Service Processing</li></ul>It is based on S/4HANA Service OP 2023 FPS2 / SAP S/4HANA Cloud Private Edition 2023.

1_uzlyrfub (video-connector) - 2024-11-06T02:39:41.575Z

Configuring SAP S/4HANA Cloud, Private Edition for Service

Are you an application consultant, a key or power user interested in learning how to configure the organizational structure, master data and basic service processes in SAP S4 HANA Cloud Private Edition for Service? Do you want to know how to set up the integration between service and controlling, as well as logistics processing in SAP S4 HANA? The learning journey configuring SAP S4 HANA Cloud Private Edition for Service covers these topics, as well as many others. This learning journey is relevant for anyone with fundamental knowledge of the business solution SAP S4 HANA Cloud Private Edition for Service, who now needs an understanding of how to configure it. The creation of organizational data, master data for organizational elements, products, and product bundles is covered. Furthermore, the configuration and creation of technical objects measuring points and counters is explained. The configuration of service processes, like on-site service and in-house repair, is covered, as well as topics like the configuration of service contracts and the integration with the cross-application timesheet. The configuration of service order quotations and the service with advanced execution scenario is also included. Exercises and knowledge checks are included to help endorse your new success. Sound exciting? Let's get the journey started.

1_udro3yhe (video-connector) - 2024-07-09T02:30:58.673Z

Are you an application consultant or a key or power user interested in learning how to configure basic service processes in either SAP S/4HANA or SAP S/4HANA Cloud Private Edition? Do you want to know how to set up the integration between service and controlling or maybe logistics processing in SAP S/4HANA? The learning journey performing basic customizing for service in SAP S/4HANA and SAP S/4HANA Cloud Private Edition covers these topics, as well as many others. This learning journey is relevant for anyone with process knowledge of the service line of business solution in SAP S/4HANA, who now needs an understanding of the configuration of these processes. The configuration of service processes like on-site service and in-house repair is covered, as well as topics like the configuration of service contracts and the integration with with the cross application time sheet. The configuration of service order quotations and the service with advanced execution scenario is also included. Exercises and knowledge checks are included to help endorse your new success. Sound exciting? Let's get the journey started.

In this live session, we will focus on the configuration of item categories in SAP S/4HANA Service. You will learn how item categories determine the attributes and processing behaviour of business transaction items, including control settings such as text determination, partner determination, status profiles, and number range assignments. The session will cover how to assign item categories to item object types and business transaction categories, along with maintaining relevant Customizing settings at the item level. We will also explore how item categories influence functions such as pricing and billing relevance, ensuring that each service item is processed correctly in alignment with business requirements.

SAP S/4HANA Service - Configuring an Item Category and related configurations

In this live session, we will cover the configuration of item category determination in SAP S/4HANA Service. You will learn how the system proposes default item categories for business transactions based on criteria such as business transaction type, item category group, higher-level item category, and item usage. The session will also explain how to define alternative item categories that can be manually selected, ensuring flexibility during business transaction processing. In addition, we will review best practices for setting up item category determination when introducing new transaction types, item categories, or item category groups.

SAP S/4HANA Service - Defining Item Category Determination

In this live session, we will explore how to configure the integration between SAP S/4HANA Service and Controlling. The session will introduce the role of Controlling Types, including Mass-Object Controlling and Single-Object Controlling, and explain how these settings influence the posting of costs and revenues for service transactions such as service orders, in-house repairs, confirmations, and service contracts. Participants will learn how to define controlling levels, controlling scenarios, and key parameters such as costing sheets, overhead keys, results analysis keys, and settlement profiles. We will also discuss how profitability segments are determined and how postings flow into Controlling-Profitability Analysis (CO-PA) or internal orders, ensuring accurate cost tracking and profitability reporting.

SAP S/4HANA Service - Configuring the Integration with Controlling

In this live session, we will cover the configuration of pricing for service transactions in SAP S/4HANA Service. Participants will learn how pricing is applied to service documents such as service quotations, service contracts, and service orders, and how condition types are used to represent pricing elements such as gross prices, discounts, surcharges, and valuation adjustments. The session will also explore how to define and assign pricing procedures, set up document pricing procedures, and configure item categories for pricing relevance. In addition, we will review special service-related pricing elements such as accounting indicators, service profiles, response profiles, service types, and valuation types, as well as the setup of number ranges for pricing documents.

SAP S/4HANA Service - Configuring Pricing for Service Transactions

In this live session, we will explore the configuration of additional basic settings for business transactions in SAP S/4HANA Service. The session will cover three key areas of configuration: Partner Processing, where partner functions and partner determination procedures are set up and assigned to transaction types and item categories; Text Management, where text objects, text types, and text determination procedures are defined to manage transaction and item-level documentation; and Date Management, where date types, date rules, and date profiles are created and assigned to control scheduling and validity periods within service documents. These settings ensure that service transactions are enriched with the correct partners, supporting texts, and relevant date controls, thereby enabling complete and accurate processing.

SAP S/4HANA Service - Configuration of Basic Settings for Business Transactions

In this live session, we will explore the configuration of service requests in SAP S/4HANA Service. The session will demonstrate how to define custom transaction types for service requests, assign SLA determination procedures, and set up service and response profiles to ensure accurate service-level handling. Participants will also learn how to configure item category determination, maintain copying control for seamless conversion into service orders, and validate supporting settings such as checklist profiles and processing log types. By the end of the session, you will understand how to set up and test service requests end-to-end as part of the overall service management process.

SAP S/4HANA Service - Configuring Service Requests

In this live session, we will cover the configuration of service order quotations and service orders in SAP S/4HANA Service. Participants will learn how to set up transaction types, item categories, and related settings to support key service processes. The session will explain how service items, service parts, expense items, and sales items are represented and processed within service orders and quotations, and how they integrate with logistics processes such as ATP checks, deliveries, goods issues, and billing. We will also explore how planning-relevant data such as responsible service groups, required resources, and durations are managed, and how higher-level and lower-level item relationships can be configured to support hierarchical service order structures

SAP S/4HANA Service - Configuring Service Order Quotations and Service Orders

In this live session, we will explore the configuration of service confirmations and service billing in SAP S/4HANA Service. The session will cover how service confirmations are used to record actual work performed, spare parts consumed, and expenses incurred during service execution. Participants will learn how to configure transaction types, item categories, and profiles relevant for confirmations, as well as how to integrate confirmations with pricing, warranties, controlling, and billing. We will also discuss how multiple confirmations can be created for a service order, how confirmations can be created without preceding documents, and how billing can be based on planned versus confirmed resources. Additionally, the session will cover the setup required to trigger billing document requests and ensure accurate integration with logistics and financial processes.

SAP S/4HANA Service - Configuring Service Confirmations and Service Billing

In this live session, we will explore the configuration of service confirmations in SAP S/4HANA Service. Service confirmations are used to record the actual services performed, working times, spare parts consumed, and expenses incurred as part of a service process. The session will cover how to configure transaction types, item categories, and profiles for confirmations, as well as how to enable integration with contracts, warranties, pricing, and controlling. Participants will also learn how to handle multiple confirmations for a service order and how to configure confirmations without preceding service orders, ensuring flexibility and accuracy in service processing.

SAP S/4HANA Service - Configuring Service Confirmations

In this live session, we will explore the configuration of service billing in SAP S/4HANA Service. The session will cover how billing document requests are created based on service confirmations, issued spare parts, and procured services, and how these requests are processed into billing documents. Participants will learn how to configure transaction types, item categories, and pricing relevant settings that control billing behaviour. We will also discuss how billing integrates with service contracts, accounting indicators, and valuation types to enable differentiated billing scenarios such as warranty services, weekend work, or special pricing agreements.

SAP S/4HANA Service - Configuring Service Billing

In this live session, we will explore the configuration and process steps for managing in-house repairs in SAP S/4HANA Service. Participants will learn how to configure repair requests, perform prechecks, and manage repair decisions. The session will cover how repair orders are automatically created from repair requests, how to plan and execute repair services and spare parts, and how to confirm completed repair work. Additionally, we will discuss how repair confirmations trigger billing document requests, leading to customer billing. The end-to-end process will be demonstrated, from registering a repair request through to completing the repair and invoicing the customer.

SAP S/4HANA Service - Configuration for In-House Repair

In this live session, we will explore the configuration of service contracts in SAP S/4HANA Service. A service contract defines the scope of services, entitlements, and billing conditions agreed with a customer over a specified period. The session will cover how to configure service contract structures, including header and item data, product lists, and object lists. Participants will learn how to assign service and response profiles to contract items to manage SLA entitlements, configure price agreements with relevant condition types, and support the use of configurable products in contracts. Additionally, we will examine billing configurations such as periodic and milestone billing plans, as well as ad hoc billing scenarios, ensuring that contract billing is accurate and aligned with business requirements.

SAP S/4HANA Service - Configuration of Service Contracts

SF Live events (sf-live-events) - 2024-08-03T04:00:05.078Z

Implementing SAP S/4HANA Cloud Private Edition for Service

This live session will provide a quick start into how to best learn with the new digital Learning Journey Implementing SAP S/4HANA Cloud, Private Edition for Service&nbsp;

SF Live events (sf-live-events) - 2024-09-20T08:19:00.990Z

SF Live events (sf-live-events) - 2024-10-17T11:50:11.927Z

What’s new in SAP S/4HANA Service 2023 FP0

In this live session, you will learn about the new features and functionality in SAP S/4HANA Service 2023 release FP0

&nbsp;

In this live session, you will learn about the use of In-House repair as part of SAP S/4HANA Service

SF Live events (sf-live-events) - 2025-10-01T14:30:06.130Z

SAP S/4HANA Service - In-House Repair

SF Live events (sf-live-events) - 2024-09-04T04:00:00.745Z

SAP S/4HANA Service - Business Process Overview

This live session will give you a quick start into how to best learn with the new digital learning journey "Implementing SAP S/4HANA Cloud, Private Edition for Service"

SF Live events (sf-live-events) - 2024-09-20T09:20:49.693Z

SF Live events (sf-live-events) - 2024-12-13T14:12:45.308Z

On-Site Service - Service Management in SAP S/4HANA

SF Live events (sf-live-events) - 2024-12-13T14:12:46.128Z

The Onsite Service module in SAP S/4HANA focuses on managing and executing end-to-end service processes for field services. It covers the creation and processing of various service-related documents, including Service Requests, Service Orders, and Quotations. In this live session, you will learn how to manage service confirmations and carry out service billing efficiently. In addition, you will learn about the handling of external services, ensuring a comprehensive approach to managing all aspects of onsite service delivery, from initial request to billing and completion.

SF Live events (sf-live-events) - 2024-12-13T14:22:16.177Z

Recurring Services - Service Management in SAP S/4HANA

SF Live events (sf-live-events) - 2024-12-13T14:22:16.972Z

In this live session, you will learn about recurring services in SAP S/4HANA, which are structured maintenance tasks designed to trigger based on specific criteria to ensure consistent and effective upkeep of assets. Time-based services are scheduled at regular intervals, such as every six months. Performance-based maintenance occurs when a specific milestone, like 10,000 km, is reached. Condition-based maintenance is triggered when a condition deviates from a defined range, such as a thread depth falling below 15 mm or a temperature rising above 85°C. Predictive Maintenance leverages real-time IoT data to anticipate and prevent machine failures proactively, ensuring equipment reliability and efficiency.

Processing an In-House Repair in SAP S/4HANA

SF Live events (sf-live-events) - 2025-06-04T14:06:11.849Z

SF Live events (sf-live-events) - 2025-06-04T14:11:28.577Z

In this live session, we will explore the complete end-to-end process of managing in-house repair orders in SAP S/4HANA. The session will cover master data requirements and transaction flows involved in creating, planning, executing, and completing repair orders. We will also discuss integration with customer service, billing, and logistics during the repair lifecycle. &nbsp;(NOTE this session is relevant for SAP S/4HANA, SAP S/4HANA Cloud Private Edition and SAP S/4HANA Cloud Public Edition).

In this Get Certified live session series, certified expert trainers will deliver knowledge transfer sessions covering all topic areas relevant for the <a title="C_TS470" href="https://learning.sap.com/certifications/sap-certified-associate-sap-s-4hana-cloud-private-edition-service" target="_blank" rel="noopener">C_TS470</a> certification: SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Service. The goal of this Get Certified live session series is for learners to receive expert-guided support to complement their self-study activities and prepare them to attempt the C_TS470 certification exam. To prepare for the certification, it is mandatory to thoroughly work through the Learning Journeys linked to the certification, including hands-on exercises where available and join the live sessions well prepared. Your trainer will exclusively review the Learning Journey content and focus on the most important topics relevant to the exam, to give you the best chance of success. &nbsp;The live sessions are not meant as open Q&amp;A sessions for topics not covered by the certification-relevant learning journeys.
 The following content will be covered:
<ul>
<li>Session 1: Kick Off: Outlining the live session series, introducing the certification, explaining the types of questions, providing tips for preparation, working through sample questions in the exam interface. (1h)</li>
<li>Session 2: Implementing SAP S/4HANA Cloud Private Edition for Service Unit 1 to 5 (1h)</li>
<li>Session 3: Implementing SAP S/4HANA Cloud Private Edition for Service Unit 6 to 12 &nbsp;(1h)</li>
<li>Session 4: Configuring Master Data and Organization in SAP S/4HANA Cloud Private Edition for Service Unit 1 to 3 (1h)</li>
<li>Session 5: Configuring Master Data and Organization in SAP S/4HANA Cloud Private Edition for Service Unit 4 and 5 (1h)</li>
<li>Session 6: Performing Basic Customizing for Service in SAP S/4HANA and SAP S/4HANA Cloud Private Edition Unit 1 and 2 (1h)</li>
<li>Session 7: Performing Basic Customizing for Service in SAP S/4HANA and SAP S/4HANA Cloud Private Edition Unit 3 to 6 and &nbsp;closing wrap-up before the exam (1h)</li>
</ul>

Get Certified: SAP Certified Associate - SAP S/4HANA Cloud Private Edition, Service

In this live session, we will explore the configuration of transaction types in SAP S/4HANA Service. You will learn how transaction types define the attributes and controlling parameters of business transactions, such as service orders, including text determination, partner determination, status profiles, and organizational data profiles. The session will explain how to assign business transaction categories, set a leading category, and maintain header-level Customizing settings for each category. We will also discuss the impact of transaction type configuration on how business transactions are processed, ensuring that the correct procedures and profiles are applied during execution.

SAP S/4HANA Service - Configuring a Transaction Type

Configuring Master Data and Organization in SAP S/4HANA Cloud Private Edition for Service

Configuring SAP S/4HANA Cloud Private Edition for Service

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Configuring Organizational and Master Data in SAP S/4HANA Service

Creating Organizational Data

Creating Master Data for Organizational Elements

Creating Products and Product Bundles

Configuring and Creating Technical Assets

Configuring and Creating Measuring Points and Counters

Performing Basic Customizing for Service in SAP S/4HANA and SAP S/4HANA Cloud Private Edition

Introducing Service Processing in SAP S/4HANA and Learning its Process Steps

Learning the General Configuration of Service Processing

Configuring an On-Site Service Process

Configuring In-House Repair

Configuring Service Contracts

Appendix: Understanding the Technical Architecture and the Configuration of the User Interface

Practice your skills in a live SAP environment

Hands-on Practice for Performing Basic Customizing for Service in SAP S/4HANA and SAP S/4HANA Cloud Private Edition

Hands-on Practice for Configuring Master Data and Organization in SAP S/4HANA Cloud Private Edition for Service

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