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cleanFiles/bookmap_Exploring_the_Lead_to_Cash_Business_Proces_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2024-11-08T16:15:26.000Z

Introducing the Intelligent Enterprise

Describing the Major Business Processes Within the Intelligent Enterprise

Identifying the Solutions in the SAP Customer Experience Portfolio

Assessment

Discovering the Intelligent Enterprise

Introducing Artificial Intelligence Strategy at SAP

Applying Artificial Intelligence at SAP Customer Experience

Exploring the Use of Artificial Intelligence in SAP CX

Describing the SAP Lead to Cash Business Process and its Stages

Presenting the Business Case of Pronto Hardware Corporation

Examining the SAP Lead to Cash Business Process

Describing Contact to Lead Stage

Managing Contacts in the Business Case

Leveraging AI within the Contact to Lead stage

Interpreting the Contact to Lead Stage

Describing the Lead to Opportunity Stage

Managing Leads in the Sample Business Case

Leveraging AI within the Lead to Opportunity stage

Summarizing the Lead to Opportunity Stage

Describing the Opportunity to Quote Stage

Managing Opportunities in the Sample Business Case

Leveraging AI within the Opportunity to Quote Stage

Interpreting the Opportunity to Quote Stage

Describing the Quote to Order Stage

Managing Quotes in the Sample Business Case

Leveraging AI within the Quote to Order Stage

Explaining the Quote to Order Stage

Describing the Order to Cash Stage

Managing Orders in the Sample Business Case

Leveraging AI within the Order to Cash Stage

Discussing the Order to Cash Stage

Discovering Lead to Cash Variations

Giving an Overview of Lead to Cash Variations

Examining the Demand Chain Stages

Putting it All Together

Exploring the Lead to Cash Business Process in SAP Customer Experience 

This learning journey will guide you through the Lead to Cash business process in the Intelligent Enterprise, as well the way SAP Customer Experience and SAP S/4HANA solutions operate together to implement them and how AI leverages its use cases.

1_4ddpke3r (video-connector) - 2024-11-11T01:58:22.592Z

Exploring the Lead to Cash Business Process in SAP Customer Experience Teaser Video

Welcome to our course, Exploring the Lead to Cash Business Process in  SAP Customer Experience.  This course takes a closer look at The Intelligent Enterprise, SAP's approach to seamlessly connect experiences and operations. It does this by: Using AI powered business processes  Creating industry specific solutions​ Applying business transformation management solutions The Business Technology Platform​ Utilizing a suite of applications all in a well-integrated manner. The entire concept of The Intelligent Enterprise strategy is abroad SAP initiative. The Lead to Cash process is a crucial business process of this approach. Just to clarify there are four main business process flows within The Intelligent Enterprise. Lead a Cash is one of them. Lead-to-Cash is a flexible, business process that merges multiple SAP Customer Experience solutions. It takes care of the whole business journey from the first interaction with a potential customer to successfully completing their order and delivering the service they need. Besides the Lead to Cash process we cover in this training there are Recruit to Retire, Source to Pay and Design to Operate.​ This course is designed specifically for beginners, with each concept explained in a simple, straightforward manner. You do not need prior tech experience or SAP knowledge. ​ That was a brief summary of the course. Now that we've laid its foundation, we welcome you again and encourage you to dive deeper, learn, and have fun exploring these subjects. Thank you!

1_u6vcww43 (video-connector) - 2024-04-19T06:40:16.596Z

SAP Customer Experience Solutions - Lead to Cash

In the SAP Intelligent Enterprise, the Lead-to-Cash business process goes from the first marketing contact to post-purchase service and every touch point in between. It covers all activities related to marketing, sales, customer service, order fulfillment, service delivery, invoicing, and accounts receivable. Get to know its constituent stages: Contact to Lead, Lead to Opportunity, Opportunity to Quote, Quote to Order and Order to Cash, and the way the different SAP Customer Experience and S4/HANA solutions operate together to implement them. This course contains 9 lessons. It will detail the key features and capabilities of each stage of the Lead-to-Cash business process but also introduce the SAP Intelligent Enterprise. It will also provide demonstrations to accurately describe the business process, business scenarios, and solutions for SAP Lead-to-Cash. Now, let's get started.

SF Live events (sf-live-events) - 2025-01-28T17:02:45.929Z

Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions

Meet SAP Customer Experience Solutions - Lead to Cash and SAP Customer Data Solutions

SF Live events (sf-live-events) - 2025-01-28T17:02:46.583Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience solutions and Lead to Cash, as well as learning about SAP Customer Data essentials.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul style="font-family: &quot;benton sans&quot; , sans-serif">
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp;</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li style="font-family: &quot;benton sans&quot; , sans-serif">Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.&nbsp;

Exploring the Lead to Cash Business Process in SAP Customer Experience

Exploring the Lead to Cash Business Process in SAP Customer Experience

Discovering the Intelligent Enterprise

Exploring the Use of Artificial Intelligence in SAP CX

Examining the SAP Lead to Cash Business Process

Interpreting the Contact to Lead Stage

Summarizing the Lead to Opportunity Stage

Interpreting the Opportunity to Quote Stage

Explaining the Quote to Order Stage

Discussing the Order to Cash Stage

Giving an Overview of Lead to Cash Variations

Putting it All Together

Record of Achievement

Pass all the quizzes and receive a digital badge

Exploring the Lead to Cash Business Process in SAP Customer Experience

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