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Introduction of the SAP Intelligent Enterprise

Introduction of the SAP Lead-to-Cash Business Process

Contact-to-Lead

Lead-to-Opportunity

Opportunity-to-Quote

Quote-to-Order

Order-to-Cash

Lead-to-Cash Variations

Putting it All Together

SAP Customer Experience, Lead-to Cash

This learning journey will guide you through the Lead to Cash business process in the Intelligent Enterprise, as well the way SAP Customer Experience and SAP S/4HANA solutions operate together to implement them.

SAP Customer Experience Solutions - Lead to Cash

In the SAP Intelligent Enterprise, the Lead-to-Cash business process goes from the first marketing contact to post-purchase service and every touch point in between. It covers all activities related to marketing, sales, customer service, order fulfillment, service delivery, invoicing, and accounts receivable. Get to know its constituent stages: Contact to Lead, Lead to Opportunity, Opportunity to Quote, Quote to Order and Order to Cash, and the way the different SAP Customer Experience and S4/HANA solutions operate together to implement them. This course contains 9 lessons. It will detail the key features and capabilities of each stage of the Lead-to-Cash business process but also introduce the SAP Intelligent Enterprise. It will also provide demonstrations to accurately describe the business process, business scenarios, and solutions for SAP Lead-to-Cash. Now, let's get started.

In this live session you will learn how to gain control of your banking processes within SAP. &nbsp;The session will cover master bank account management, basic Cash Management functionality, and how to efficiently manage banks, house banks, and business partner bank accounts.

Basic cash management master data used in SAP S/4HANA Cloud Public Edition

This live session will equip you with the skills to manage bank statements, cash flow, and bank reconciliations within your SAP system. Master the tools to create bank statements, centrally monitor your cash position, establish planned cash flow items, and reconcile bank accounts for accurate financial reporting.

Basic cash operations in SAP S/4HANA Cloud Public Edition 

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Customer Experience solutions and Lead to Cash, as well as learning about SAP Customer Data essentials.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – SAP Sales Cloud and SAP Service Cloud &nbsp; - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement - &nbsp; &nbsp;Meet SAP Customer Experience Solutions – Integration and Extensibility Options
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.&nbsp;

SAP Customer Experience, Lead-to Cash

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Pass all the quizzes and receive a digital badge

Exploring the Lead to Cash Business Process in SAP Customer Experience

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