Exploring the Lead to Cash Business Process in SAP Customer Experience
Unit 1
Discovering the Intelligent Enterprise
3 Lessons
30 mins
After completing this unit, you will be able to:
- Explain the concept of the Intelligent Enterprise.
- Describe the major business processes within the Intelligent Enterprise.
- Identify the key solutions within the SAP Customer Experience portfolio.
Unit 2
Exploring the Use of Artificial Intelligence in SAP CX
2 Lessons
20 mins
Unit 3
Examining the SAP Lead to Cash Business Process
2 Lessons
20 mins
Unit 4
Interpreting the Contact to Lead Stage
3 Lessons
30 mins
Unit 5
Summarizing the Lead to Opportunity Stage
3 Lessons
30 mins
Unit 6
Interpreting the Opportunity to Quote Stage
3 Lessons
30 mins
Unit 7
Explaining the Quote to Order Stage
3 Lessons
30 mins
Unit 8
Discussing the Order to Cash Stage
3 Lessons
30 mins
Unit 9
Giving an Overview of Lead to Cash Variations
1 Lesson
10 mins
Unit 10
Putting it All Together
2 Lessons
20 mins
Record of Achievement
Pass all the quizzes and receive a digital badge
Exploring the Lead to Cash Business Process in SAP Customer Experience
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