Processing a Service Entry Sheet

Objective

After completing this lesson, you will be able to create and approve a service entry sheet

Introduction

Watch the following video to discover the second step in a simple procurement process for lean service: processing a service entry sheet.

Service Entry and Approval

Now that the printer has been repaired, the service must be recorded in the system. Unlike entering a goods receipt for purchase orders for materials, a service entry sheet must be created when entering the service. As with entering a goods receipt for a material, the reference to the purchase order must be made when creating a service entry sheet. 

The graphic illustrates the processing of a service entry sheet. It is described in the text of this paragraph.

Saving a service entry sheet has no effect in Financial Accounting. The relevant postings are only made in Financial Accounting once the service entry sheet has been approved. There are two ways to approve the sheet: 

  • Automatic approval

  • Manual release according to the dual control principle, depending on defined criteria

The following screenshot shows a service entry sheet before the automatic approval has been requested by the user.

The screenshot shows a service entry sheet before approval has been requested by the user. The Approval Status field shows Workflow not yet started. You can use the Send for Approval function.

In the case of automatic release, the approval status of the service entry sheet changes to Automatically Approved once the user has requested the approval. In addition, a goods receipt document is automatically posted and Financial Accounting updates are made.

The screenshot shows a service entry sheet after successful approval. The Document Status field shows Approved and a goods receipt document is posted.

The following demo shows you how to create a service entry sheet using the Manage Service Entry Sheets - Lean Services app.  

Once a service entry sheet has been created, it must still be sent for approval.

In the following system demonstration, you can learn how to check the status of a service entry sheet and sent it for approval.

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