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Scrolling tab | Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

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cleanFiles/bookmap_Extending_SAP_Sales_and_Service_Cloud_Vers_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-03-06T08:07:01.000Z

Identifying Key Features and Limitations of Extending SAP Sales Cloud and SAP Service Cloud Version 2 using Side-by-Side Extensibility

Setting Up the Connectivity between SAP Sales Cloud and SAP Service Cloud Version 2 and SAP Build Apps

Assessment

Extending SAP Sales Cloud and SAP Service Cloud Version 2 with SAP Build Apps

Creating a New Project in SAP Build Apps

Designing the Extension App’s User Interface in SAP Build Apps

Setting Up Data Integration with SAP Sales Cloud and SAP Service Cloud Version 2

Integrating SAP AI Core Services for AI-based Generation and Translation of e-mail Texts

Publishing the Extension App

Designing an Extension App with SAP Build Apps to Extend SAP Sales Cloud and SAP Service Cloud Version 2

Embedding the Extension App in SAP Sales Cloud and SAP Service Cloud Version 2

Testing the Extension App within SAP Sales Cloud and SAP Service Cloud Version 2

Embedding and Testing the Extension App in SAP Sales Cloud and SAP Service Cloud Version 2

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

This course guides the learner through the creation of a side-by-side extension app using SAP Build Apps and demonstrates how to leverage SAP AI Core Services to enhance the capabilities of SAP Sales Cloud and SAP Service Cloud Version 2.

1_czmcvx79 (video-connector) - 2025-02-27T08:44:02.061Z

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps - Teaser Video

Hello and welcome to extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps. Customization and extensibility of cloud systems are key to thriving business success. With SAP Build Apps, you can enhance SAP Sales and Service Cloud Version 2 to meet your specific business requirements. This course guides you through the process of creating a side-by-side extension app in SAP Build Apps, designing its user interface, integrating data with SAP Sales and Service Cloud Version 2, and leveraging AI services to empower extensibility capabilities further. It also goes over publishing the extension app and embedding it into SAP Sales and Service Cloud Version 2 to make it available for business users. With all this knowledge, you'll be able to adapt your SAP Sales and Service Cloud Version 2 solution and support your users in working even more efficiently with it.

In-App extensibility for SAP Sales Cloud and SAP Service Cloud version 2

SF Live events (sf-live-events) - 2025-10-17T12:31:21.329Z

SF Live events (sf-live-events) - 2025-10-17T11:59:20.164Z

SF Live events (sf-live-events) - 2025-07-09T12:53:25.396Z

C4H44BThis live session will explore the use of In-App extensibility methods for extending SAP Sales and Service Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul>
<li>In-App extensibility for SAP Sales and Service version 2</li>
<li>Extensibility Mechanisms</li>
<li>Extensibility Administration&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Custom Fields and Attributes&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Data privacy&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Validations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Determinations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>External Hooks</li>
<li>Assignment Rules</li>
<li>Page Layouts</li>
<li>Custom Logic Administration</li>
<li>Mashup Authoring&nbsp; &nbsp; &nbsp; &nbsp;</li>
<li>Language Adaptation</li>
<li>Samples</li>
</ul>

In this live session we will explore the following topics:
<ul>
<li>Overview of SAP Build Apps and how to develop them</li>
<li>Short demo of a business use case with SAP Build Apps connecting a SAP solution</li>
<li>E2E flow of developing, deploying and running an application</li>
</ul>

Overview of SAP Build Apps & how to develop them

This live session will cover how to extend Customer Experience solutions using ABAP. The following concepts will be presented, with lots of demonstrations throughout:
<ul>
<li>Building an Application with ABAP</li>
<li>Setting up the ABAP project</li>
<li>Designing the user interface with SAPUI5</li>
<li>Implementing business logic with ABAP code</li>
<li>Integrating with external services through RFCs and APIs</li>
<li>Deployment and transport management</li>
<li>Security considerations and authorization management</li>
</ul>

SAP BTP Extensibility for SAP CX solutions - ABAP

In this live session we will cover how to get started with Low-Code / No-Code development by building a mobile app with SAP Build Apps which utilizes data from a backend system.

Getting Started With SAP Build Apps

This session will cover the use of SAP Build for extending SAP Sales Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul>
<li>SAP Sales Cloud v2 extensibility options</li>
<li>Using SAP Build</li>
<li>Low Code options with SAP Build Apps</li>
<li>Pro Code options with SAP Build Code</li>
<li>Samples</li>
</ul>

Extending SAP Sales Cloud version 2 with SAP Build

Join us for a live session exploring AI advancements in SAP Sales Cloud v2. See how Machine Learning features like language processing and predictive analytics improve sales efficiency. Witness Gen AI tools that help save time such as email drafting, lead booster etc. Discover the CX AI Toolkit's capabilities like intelligent Q&amp;A, Account summarization etc . Finally, see the admin configurations to enable these powerful features. This session is ideal for functional consultants, business users and admins of SAP Sales Cloud V2

SAP Sales Cloud Version 2 - CX AI Toolkit, Gen AI & Machine Learning

This live session is a refresh of the previous live session which now covers features and functions that have been released.&nbsp;

Introduction to SAP Service Cloud Version 2 (refresh)

In this live session, we will discuss the end to end service process along with scenarios that include service quotes and/or orders.&nbsp;

Designing & Configuring Service Processes in SAP Service Cloud Version 2

In this live session, we will discuss topics related to AI features and functions within SAP Service Cloud Version 2.&nbsp;

AI Features and Functions in SAP Service Cloud Version 2

In this live session we will discuss how to make advanced extensions in SAP Service Cloud Version 2 along with integration scenarios.&nbsp;

Extensibility and Integration in SAP Service Cloud Version 2

Learn how to connect SAP Build Apps to real enterprise data from S/4HANA using OData and APIs. This session covers authentication, data binding, and building transactional apps.

End-to-End App Development with SAP Build Apps

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Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

Extending SAP Sales Cloud and SAP Service Cloud Version 2 with SAP Build Apps

Designing an Extension App with SAP Build Apps to Extend SAP Sales Cloud and SAP Service Cloud Version 2

Embedding and Testing the Extension App in SAP Sales Cloud and SAP Service Cloud Version 2

Record of Achievement

Pass all the quizzes and receive a digital badge

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

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