Share your recently acquired knowledge across your social and professional networks.

{learning-journey-title}

Record of Achievement

ROA_general_gerneric_Template.png

Pass all the quizzes and receive a digital badge

Record of Achievement

More content coming soon

We are constantly working to bring you content that keeps your knowledge and skills ahead of the game. &nbsp;More content coming soon.

Coming Soon

SAP Learning Group

Smiling coworkers looking at computer while working in office - stock photo

298119_16_9.jpg

Join our&nbsp;SAP Learning Group moderated by an SAP Learning expert. Ask your questions about digital learning journeys,&nbsp;prepare thoroughly for SAP Certification exams, and work together with other learners to reach your learning goals.

SAP Learning Group

Scrolling tab | Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

Share feedback

Planned maintenance of Practice Systems

Planned maintenance of Practice Systems

Why create an SAP account?

Enhance your learning experience

SAP Learning

Subscribe now

Learn more

Live Sessions

Hands-on Practice

Certification

My Learning

Ready to start learning?

cleanFiles/bookmap_Extending_SAP_Sales_and_Service_Cloud_Vers_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-03-06T08:07:01.000Z

Identifying Key Features and Limitations of Extending SAP Sales Cloud and SAP Service Cloud Version 2 using Side-by-Side Extensibility

Setting Up the Connectivity between SAP Sales Cloud and SAP Service Cloud Version 2 and SAP Build Apps

Assessment

Extending SAP Sales Cloud and SAP Service Cloud Version 2 with SAP Build Apps

Creating a New Project in SAP Build Apps

Designing the Extension App’s User Interface in SAP Build Apps

Setting Up Data Integration with SAP Sales Cloud and SAP Service Cloud Version 2

Integrating SAP AI Core Services for AI-based Generation and Translation of e-mail Texts

Publishing the Extension App

Designing an Extension App with SAP Build Apps to Extend SAP Sales Cloud and SAP Service Cloud Version 2

Embedding the Extension App in SAP Sales Cloud and SAP Service Cloud Version 2

Testing the Extension App within SAP Sales Cloud and SAP Service Cloud Version 2

Embedding and Testing the Extension App in SAP Sales Cloud and SAP Service Cloud Version 2

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps

This course guides the learner through the creation of a side-by-side extension app using SAP Build Apps and demonstrates how to leverage SAP AI Core Services to enhance the capabilities of SAP Sales Cloud and SAP Service Cloud Version 2.

1_czmcvx79 (video-connector) - 2025-02-27T08:44:02.061Z

Extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps - Teaser Video

Hello and welcome to extending SAP Sales Cloud and SAP Service Cloud Version 2 using SAP Build Apps. Customization and extensibility of cloud systems are key to thriving business success. With SAP Build Apps, you can enhance SAP Sales and Service Cloud Version 2 to meet your specific business requirements. This course guides you through the process of creating a side-by-side extension app in SAP Build Apps, designing its user interface, integrating data with SAP Sales and Service Cloud Version 2, and leveraging AI services to empower extensibility capabilities further. It also goes over publishing the extension app and embedding it into SAP Sales and Service Cloud Version 2 to make it available for business users. With all this knowledge, you'll be able to adapt your SAP Sales and Service Cloud Version 2 solution and support your users in working even more efficiently with it.